Factory IT OT Specialist

Hitachi Energy Ltd.; Vadodara; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hitachi Energy India Limited is seeking an IT/OT Specialist to provide on-site IT support for factory and site assets, including office IT and shop floor IT/OT assets.

You will perform IT/OT cybersecurity first responder tasks, identify critical assets, install patches, coordinate with vendors, and ensure compliance with regulations while upholding Hitachi Energy's safety and integrity values.

Qualifications

• Bachelor’s degree or Diploma in computer science, Information Technology, or a related field.
• Experience: 3 to 5 years in enterprise IT infrastructure and industrial automation or plant-floor OT support.

Responsibilities

• Provide onsite IT support for factory or site assets.
• Carry out IT/OT cybersecurity first responder tasks.
• Identify critical assets within the factory for monitoring and protection.
• Install and configure security patches on critical assets.
• Report abnormal behavior of OT systems to incident response teams.
• Work with vendors to configure and maintain patches and OT systems.
• Ensure compliance with external and internal regulations and Hitachi Energy policies.

Skills

Networking TCP/IP

Cybersecurity frameworks

SCADA/HMI/PLCs

English fluency

ITIL knowledge

Education

Bachelor’s degree or Diploma in CS/IT

Tools

Service Now

MS Office 365

Windows OS

iOS devices

Asset management tools

Job description

Job Description

Location:

Savli, Gujarat, India

Job ID:

R0146712

Date Posted:

2026-10-14

Company Name:

HITACHI ENERGY INDIA LIMITED

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity:

As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.

How you’ll make an impact:

• Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
• provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets
• carry out OT asset IT/OT Cybersecurity operational tasks.
• Knowledge of Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security systems.
• carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder.
• Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection
• Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required.
• Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems.
• Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained.
• Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Education:

• Bachelor’s degree or Diploma in computer science, Information Technology, or a related field.
• Experience: 3 to 5 years of combined experience in enterprise IT infrastructure and industrial automation or plant-floor OT support.

Technical Skills:

• Networking (TCP/IP, VLANs, industrial protocols like Modbus, ProfNet, or OPC-UA).
• Knowledge of Cybersecurity frameworks.
• Familiarity with SCADA, HMI, PLCs, and virtualization/cloud platforms.
• Certifications (Preferred): CISSP, CCNA
• Individual contributor using in-depth knowledge in a specific area to execute complex or specialized projects / challenges often thinking independently to challenge traditional solutions.
• Works independently, applying established standards.
• Proficiency in both spoken & written English language is required.

Tools:

• Service Now IT Enterprise Platform
• MS Office 365
• Windows
• iOS
• Asset Management Tools

Methodologies of this role:

• ITIL 4 Preferred
• L6S Lean 6 Sigma Certified

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles - particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Requirements