Key Responsibilities
FM Scope & Category Ownership
- Responsible for the full FM scope, including Energy & Utilities, Cleaning, Waste & Pest Management, Technical installations, General Building Maintenance, and Shopfitting maintenance.
- Act as the FM Category Manager, owning the FM categories end‑to‑end: defining strategy, standards, steering suppliers, managing performance, and driving cost and quality optimization across the portfolio, always in line with the global FM Strategy and Vision.
- Act to implement proactive upkeep strategies for customer and colleague’s basis the store segmentation
Sourcing, Procurement & Contract Delivery
- Lead or co‑lead sourcing and procurement of Facility Service Providers, acting as subject‑matter support to the Procurement Specialist.
- Secure contractual compliance and high‑quality service delivery from all facility providers and landlords.
- Scan the market for latest technology and advancements available to suit requirements of the company.
- Monitor the portfolio condition, identify investment needs, and plan actions to optimize asset lifetime and overall lifecycle performance.
- Planning for PPMs for both MEP and C&I for optimal customer experience.
Maintenance Planning & Execution
- Ensure that facility plans are created, maintained and contain activities to meet internal and external requirements, balancing scheduled /reactive work.
- Ensure all asset, reactive work and PPM data is accurate, current and fully maintained in the global FM system (Planon), including lifecycle Capex/Opex planning and project records.
- Responsible to monitor and report on site energy consumption, drive energy efficiency reduction initiatives to optimize energy efficiency and mitigate energy cost, in line with the global defined energy targets.
Business Alignment & Cross‑Functional Collaboration
- Ensure that all facility activities are aligned with business needs and propose effective solutions to ensure facility requirements remain current and in line with evolving business needs.
WHO YOU ARE
- Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field.
- Facility Management or Project Management certifications are meriting.
- For Hard FM Category Management: Mechanical or technical engineering education is preferred (for markets where HVAC/VT fall under C&F responsibility).
- For Soft FM Category Management: Business administration education is ideal; experience from Soft FM supplier roles (contract management, key account) is meriting.
- Strong supplier management and FM category management capabilities.
- Experienced working with CAFM systems (e.g., Planon).
- Minimum 3 years of experience in Facility Management, construction and/or real estate.
- Proven experience in supplier management, contract management and FM Category management.
- Proven track record in activity‑based budgeting and operational planning.
- Experience in energy management is meriting.
- Background from the retail industry and experience in large international organisations are meriting.
WHY YOU’LL LOVE WORKING HERE
- 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
- Inclusive company where you are encouraged to be yourself at work
This is a full‑time position. Apply by sending in your CV in English as soon as possible, but no later than May 15th, 2026. Due to data policies, we only accept applications through the career page.