Facility Coordinator - Technical

Jones Lang LaSalle Incorporated; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Manesar is seeking a Technical Coordinator to support technical operations, coordinate between teams, and ensure project milestones are met. The role involves handling end-user issues, documenting processes, and maintaining knowledge resources.

You will also liaise with vendors and stakeholders, supporting testing and quality checks. The position requires a Bachelor’s degree in IT/CS/Engineering and 2–4 years of relevant experience, with strong communication

Qualifications

• Bachelor's degree and 2–4 years in technical coordination or IT support.
• Experience using project management tools and ticketing systems.
• Strong communication and cross-functional collaboration abilities.
• Familiarity with ITIL or service management frameworks (preferred).

Responsibilities

• Coordinate technical project activities, timelines, milestones and deliverables.
• Provide first-level technical support to end-users and escalate complex issues.
• Create and maintain technical documentation, SOPs and knowledge bases.
• Liaise with vendors and stakeholders, coordinating installations and services.
• Assist in testing and quality reviews of technical deliverables.

Skills

Project coordination tools

Networking concepts

Databases

System architecture

Ticketing systems

MS Office

Education

Bachelor's degree in IT/CS/Engineering

Tools

Project management tools

Collaboration platforms

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location - Manesar

Technical Coordinator Job Description

Position Overview

The Technical Coordinator provides essential support for technical operations, ensuring smooth execution of projects and systems while coordinating between technical teams and stakeholders.

Key Responsibilities

Project Coordination Coordinate technical project activities and timelines, tracking milestones and deliverables. Schedule meetings, prepare agendas, and document action items. Maintain project documentation and ensure stakeholders remain informed of progress and issues.

Technical Support Provide first-level technical support to end users, troubleshooting basic issues and escalating complex problems to appropriate technical teams. Maintain knowledge base articles and user guides. Monitor system performance and report anomalies.

Documentation and Reporting Create and maintain comprehensive technical documentation including process flows, system configurations, and standard operating procedures. Generate regular status reports on technical activities, metrics, and KPIs. Ensure documentation remains current and accessible.

Vendor and Stakeholder Management Liaise with external vendors and service providers, coordinating installations, maintenance, and support activities. Communicate technical information to non-technical stakeholders in clear, accessible language. Manage technical service requests and track resolution.

Quality Assurance Assist with testing activities including test case execution and defect tracking. Verify that technical deliverables meet requirements and quality standards. Participate in quality reviews and process improvement initiatives.

Required Qualifications

Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience. 2-4 years of experience in technical coordination, IT support, or similar role.

Technical Skills Proficiency with project management tools and collaboration platforms. Basic understanding of technical concepts including networking, databases, and system architecture. Familiarity with ticketing systems and documentation tools. Competency in Microsoft Office Suite and common business applications.

Core Competencies Strong organizational skills with ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills. Problem-solving mindset with attention to detail. Ability to work effectively in cross-functional teams. Customer service orientation with professional demeanor.

Preferred Qualifications

Project management certification (CAPM, PMP) or technical certifications. Experience in real estate, facilities management, or corporate environments. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL or similar service management frameworks.

Location:

On-site -Manesar, HR

Scheduled Weekly Hours:

48

Job Tags:

Hiring

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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