F & B Service Associate

Royal Orchid Hotels; Kushalanagara; On-site; INR 167,000 - 279,000; Full time

Job summary

Royal Orchid Hotels Ltd. in Kushalnagar is hiring a F&B Service Associate for Regenta Rivera Resort & Spa. The role is on-site and involves greeting guests, taking orders, serving accurately, and maintaining clean, presenting service areas.

You will coordinate with kitchen and bar teams, handle billing per hotel standards, respond to guest inquiries, promote menu items, and support daily restaurant operations during flexible shifts, including weekends and holidays.

Qualifications

• Interpersonal and customer service abilities to engage guests professionally.
• Effective communication and analytical skills to understand guest needs and support operations.
• Basic finance-related skills to handle billing and transactions.
• Prior experience in F&B service or hotel/restaurant operations preferred.
• Ability to work flexible shifts, including weekends and holidays, and stand for extended periods.
• Basic knowledge of hygiene, safety and hospitality service standards is beneficial.
• A high school diploma or equivalent; hospitality training or certification is an advantage.

Responsibilities

• Greet and seat guests, take food and beverage orders and serve items accurately.
• Maintain clean and well-presented tables and service areas.
• Coordinate with kitchen and bar teams to deliver orders promptly.
• Handle billing and payments as per hotel standards and support daily operations.
• Respond to guest inquiries, resolve minor concerns and promote menu items and offers.

Skills

Interpersonal skills

Customer service

Communication skills

Analytical skills

Finance-related skills

F&B service experience

Education

High school diploma or equivalent

Hospitality training/certification

Job description

Role Description The F & B Service Associate is a full-time, on-site role based at Regenta Rivera Resort & Spa.Kushalnagar, Coorg, Karnataka. The role involves greeting and seating guests, taking food and beverage orders, serving items accurately and promptly, and ensuring tables and service areas are clean and well-presented. The F & B Service Associate coordinates with the kitchen and bar teams to deliver orders, handles billing and payment processes as per hotel standards, and supports daily restaurant operations. The role also requires responding to guest inquiries, resolving minor concerns, and promoting menu items and special offers to enhance the guest experience.

Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to engage with guests professionally and courteously.
• Candidates should possess effective Communication and Analytical Skills to understand guest needs, convey information clearly, and support smooth service operations.
• Candidates should possess basic Finance-related skills to handle billing, payments, and accurate cash or card transactions.
• Prior experience in food and beverage service, hotel or restaurant operations is preferred.
• Ability to work flexible shifts, including weekends and holidays, and stand for extended periods.
• Basic knowledge of hygiene, safety, and hospitality service standards is beneficial.
• A high school diploma or equivalent; formal hospitality training or certification is an advantage.