EY Hiring Associate – Resource Management in Bengaluru

EXL; India; On-site; INR 420,000 - 620,000; Full time

Job summary

EY (Ernst & Young) in Bengaluru, India, invites applications for an Associate - Resource Management. The role is on-site, full-time, for candidates with 0-3 years of experience in resource management and scheduling.

You will work within EY’s Global Delivery Services to manage schedules, forecast capacity, and optimize resource utilization. The role requires strong Excel skills, good communication, and the ability to meet tight deadlines.

Qualifications

• 0-3 years of relevant experience in resource management or operations.
• Strong scheduling and workforce deployment understanding.
• Advanced MS Excel skills and good communication.

Responsibilities

• Update resource schedules using scheduling tools.
• Identify and resolve scheduling conflicts within deadlines.
• Monitor resource availability and forecast requirements.
• Generate resource forecasting reports and share with teams.
• Ensure delivery meets EY quality standards.

Skills

Resource Management

Workforce Management

Advanced MS Excel

Scheduling and Reporting

Tools

Retain Scheduling Tools

Profinda Scheduling Tools

Power BI

Job description

Company: EY (Ernst & Young) Job Title: Associate - Resource Management Location: Bengaluru, Karnataka, India Work Mode: On-site Job Type: Full-Time Experience Required: 0-3 Years Department: Global Delivery Services (GDS) Primary Skills: Resource Management, Workforce Management, Advanced MS Excel, Scheduling and Reporting

Job Overview

EY is hiring for the position of Associate - Resource Management in Bengaluru, Karnataka. This full-time, on-site opportunity is suitable for candidates with 0-3 years of relevant experience in resource management, workforce management, or general operations.

The selected candidate will support EY’s Global Delivery Services (GDS) team by managing resource schedules, resolving scheduling conflicts, monitoring resource availability, and optimising resource utilisation. The role also involves handling scheduling requests, preparing resource forecasting reports, and coordinating with teams to ensure efficient workforce deployment.

Candidates should have strong communication skills, advanced knowledge of Microsoft Excel, excellent interpersonal abilities, and the capacity to work effectively under tight deadlines. Familiarity with Power BI and resource scheduling tools is an added advantage.

Key Responsibilities

• Update resource schedules promptly using scheduling tools such as Retain and Profinda.
• Review and resolve resource scheduling conflicts within established timelines.
• Proactively monitor resource availability and identify upcoming resource requirements.
• Manage shared mailboxes and respond to scheduling requests received through email within defined turnaround times.
• Optimise resource utilisation through effective scheduling and deployment.
• Prepare resource availability, utilisation, and forecasting reports.
• Analyse resource management data to support workforce planning and operational decisions.
• Identify potential engagement risks and communicate issues to senior team members.
• Ensure work meets EY’s quality standards and is reviewed by the appropriate next-level reviewer.
• Resolve routine scheduling issues independently and support junior colleagues when required.Collaborate with team members to meet operational targets and business requirements.

Eligibility Criteria

Candidates interested in the EY Associate - Resource Management position should have:

• 0-3 years of relevant experience in resource management, workforce management, or general operations.
• A strong understanding of resource scheduling and workforce deployment is preferred.
• Advanced knowledge of Microsoft Excel.
• Familiarity with Microsoft Office applications.
• Good written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Excellent time-management and organisational skills.
• The ability to manage multiple requests and meet tight deadlines.
• A positive attitude and willingness to learn new tools and processes.
• Strong interpersonal and teamwork skills.

Required Skills

Technical Skills

• Advanced Microsoft Excel
• Microsoft Office
• Resource scheduling and deployment
• Workforce and resource management
• Resource utilisation analysis
• Forecasting and reporting
• Data analysis and reporting

Preferred Skills

• Power BI basics
• Familiarity with Retain and Profinda scheduling tools
• Business and commercial awareness
• Resource planning and capacity management

About EY Global Delivery Services (GDS)

EY Global Delivery Services supports EY’s worldwide network of service delivery centres. Its teams provide operational and professional support across service lines, including Assurance, Consulting, Tax, Strategy and Transactions, and Knowledge Services.

In this role, the Associate will contribute to resource management activities that help teams plan workforce capacity, allocate resources effectively, and deliver high-quality services to internal stakeholders and global teams.

Why Join EY?

Working at EY offers an opportunity to develop professional skills in resource planning, workforce management, reporting, and business operations.

Employees can benefit from a collaborative and inclusive work environment, opportunities for continuous learning, professional development, mentorship, and exposure to globally connected teams.

This position may be particularly suitable for early-career professionals who want to strengthen their analytical capabilities and build a career in resource management or workforce planning.