Expert - P&O Services Delivery

(FCRS = BR012) SANDOZ DO BRASIL IND FARMACEUTICA LTDA; Telangana; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Flexible working

Learning and development opportunities

Job summary

Sandoz is seeking a HR Operations professional to support the development of P&O processes, principles, and guidelines for a small client group, and coordinate data analysis and evaluation to enable ongoing improvements.

Responsibilities include operational conversion of strategic objectives, implementing processes and standards for all P&O Services, user access management, cost and efficiency analyses, and participation in country or BU projects.

Qualifications

• Experience in HR operations and HR service delivery.
• Familiarity with HRIS and IAM concepts is required.
• Ability to support process development and training.

Responsibilities

• Support the team in operational conversion of P&O strategic objectives.
• Provide guidance on implementing processes and standards for P&O services.
• Handle standard service requests and assist in problem resolution.
• Track service requests and analyze error messages.
• Support cost and efficiency analyses to boost productivity.
• Contribute to P&O services projects at country or BU level.

Skills

Curiosity

Data Privacy

Employee Experience

Employee Onboarding

HRIS

Hr Ops

HR Service Delivery

HR Management System

Human Resources

HR

Payroll

IAM

Job description

Job Description Summary

To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Job Description

To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Support the team in the operational conversion of P&O strategic objectives.
• Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
• Track service requests and troubleshoots - analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.
• Contribute to P&O Services projects at country or BU level

Essential Requirements:

• P&O Services delivered on time with the right level of quality
• Operations Management and Execution.
• Hr Operations (Hr Ops).
• Hr Service Delivery & Hris (Human Resource Management System).
• Human Resource Management System.
• Human Resources (Hr).
• Human Resources Management.
• Identity And Access Management (Iam).

You'll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world's medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more, so that everyone can achieve the basic human right of access to good healthcare. With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve

Skills Desired

• Curiosity
• Data Privacy
• Employee Experience
• Employee Onboarding
• HRIS (Human Resource Management System)
• Hr Operations (Hr Ops)
• HR Service Delivery
• Human Resource Management System
• Human Resources (HR)
• Human Resources Management
• Identity And Access Management (Iam)
• Payroll
• Sdm