Exp AR Physician billing

Ascent Business Solutions; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Ascent Business Solutions is seeking experienced AR Callers to support US physician billing. The role requires hands-on EPIC PMS experience and strong denial management skills.

You will handle insurance follow-up, claim status checks, and timely reimbursements with a focus on accuracy and HIPAA compliance. Ideal candidates have 1 year of US hospital billing AR calling experience, familiarity with major payers, and readiness to work the US night shift.

Qualifications

• Minimum 1 year of experience in US physician Billing AR Calling.
• Hands-on experience with EPIC PMS is mandatory.
• Experience in Inpatient and/or Outpatient Hospital Billing.
• Strong knowledge of Denial Management, Appeals and Reconsiderations.
• Familiarity with US payers (Medicare/Medicaid/BCBS/Aetna/Cigna/UHC/Humana).
• Excellent communication skills with a neutral accent.
• Willingness to work US Night Shift.

Responsibilities

• Follow up on outstanding insurance claims for US hospital billing accounts.
• Contact insurance companies to check claim status and secure reimbursements.
• Analyze and resolve denials, rejections, underpayments, and unpaid claims.
• Identify root causes of denials and take corrective action.
• Work on aging reports and prioritize high-value accounts.
• Document call outcomes and follow-ups in EPIC PMS.
• Ensure compliance with HIPAA and client guidelines.
• Meet daily productivity and quality targets.

Skills

AR Calling

US Billing

Denial Management

Insurance Follow-up

EPIC PMS

HIPAA Compliance

Night Shift

Communication

Tools

EPIC PMS

Job description

We are looking for experienced AR Callers with hands-on experience in US physician Billing. The ideal candidate should have strong knowledge of Accounts Receivable (AR) processes, denial management, insurance follow-up, and must have worked on the EPIC Practice Management System (PMS).

Key Responsibilities

• Perform timely follow-up on outstanding insurance claims for US hospital billing accounts.
• Contact insurance companies to check claim status, resolve claim issues, and secure appropriate reimbursements.
• Analyze and resolve denials, rejections, underpayments, and unpaid claims.
• Identify root causes of claim denials and take corrective action.
• Work on aging reports and prioritize high-value accounts.
• Document all call outcomes and follow-up activities accurately in the EPIC PMS.
• Ensure compliance with client guidelines and HIPAA regulations.
• Meet daily productivity and quality targets.

Mandatory Requirements

• Minimum 1 year of experience in US physician Billing AR Calling.
• Hands-on experience working on EPIC PMS (Mandatory).
• Experience in Inpatient and/or Outpatient Hospital Billing.
• Strong understanding of:
  • Denial Management
  • Appeals and Reconsiderations
  • Insurance Verification
  • Claim Status Follow-up
  • Payment Posting Concepts
• Knowledge of US insurance payers such as Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, Humana, etc.
• Excellent communication skills with a neutral accent.
• Willingness to work in the US Night Shift.