Executive Technical Services (Techno Commercial role)

Chembond Water Technologies Limited; Vadodara; On-site; INR 450,000 - 650,000; Full time

Job summary

Chembond Water Technologies Limited is seeking an Executive Technical Services (Techno Commercial role) in Vadodara to coordinate Gujarat and Southeast Asia customer accounts. You will monitor water analysis results, ensure compliance, and maintain service records with cross-functional teams.

The role demands strong coordination, communication, and documentation skills. It offers exposure to water treatment operations, inventory management, and invoice handling in a fast-paced environment.

Qualifications

• Experience coordinating multi-functional teams to meet customer requirements.
• Strong communication and documentation skills.
• Proficient in MS Office and customer management systems.
• Knowledge of water treatment processes is a plus.
• Attention to detail and data accuracy.

Responsibilities

• Monitor daily water analysis results and treatment program performance.
• Update customer data and service records in CF Portal.
• Prepare invoices and supporting documents.
• Generate weekly and monthly operational reports.
• Coordinate with Operations, Supply Chain, Finance, Technical, and Sales teams.
• Ensure timely product dispatches and documentation.
• Follow up on pending actions and service schedules.

Skills

Coordination

Customer service

MS Office

Documentation

Inventory management

Education

B.Sc/Chemistry

Job description

Job Opening

Executive Technical Services (Techno Commercial role)

3

Sales Office - Vadodara

Job Description

Serve as the primary internal coordination point for Gujarat and Southeast Asia customer accounts, ensuring timely communication and support across functions. Monitor and review daily water analysis results and treatment program performance to ensure compliance with customer requirements and operational standards. Update customer operational data, water treatment performance records, and service activities in the CF Portal on a regular basis. Identify, document, and escalades non-conformities, deviations, and performance issues to relevant stakeholders for corrective action. Track inventory and stock levels of chemicals, consumables, and related materials to ensure uninterrupted customer support. Coordinate and monitor product dispatches, ensuring timely deliveries and accurate documentation. Prepare, verify, and submit invoices and supporting documents in accordance with customer and company requirements. Generate and circulate weekly and monthly operational reports, highlighting performance metrics, customer status, stock position, and key action items. Maintain attendance records and support administrative activities for site personnel and service teams. Coordinate with Operations, Supply Chain, Finance, Technical, and Sales teams to ensure seamless execution of customer requirements. Follow up on pending actions, customer requests, service schedules, and documentation to ensure timely closure. Maintain accurate records and documentation related to customer operations, inventory, reports, and compliance activities.

Education Qualifications

• B.Sc/Chemistry

Behavioural Profile

Strong coordination and communication skills Inventory and logistics management Customer service orientation Attention to detail and documentation control Problem-solving and escalation management Proficiency in MS Office and customer management systems

Desired Skills

Technical monitoring, water treatment, inventory handling, stock monitoring,