Executive - Supply Chain

KOHLER India; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kohler India is seeking an Executive - Supply Chain to own SAP SD end-to-end, monitor EDI flows, and drive data accuracy across master and transactional data. You will collaborate with global stakeholders, maintain SOPs, and mentor junior team members while ensuring accurate pricing and contract compliance.

Requirements include a 3–5 year track record in order management or supply chain with global exposure, and a Bachelor’s degree in a related field.

Qualifications

• Bachelor’s degree required in supply chain or related field.
• 3-5 years in order management or supply chain with global exposure.
• Strong working knowledge of Order-to-Cash processes and their integration with logistics and billing.
• Practical experience in EDI monitoring, exception handling, and partner coordination.
• Strong understanding of supply chain execution concepts (order fulfilment, logistics, inventory, service levels).
• FMCG, manufacturing, or large-scale supply chain exposure and BI tooling familiarity is a plus.

Responsibilities

• Act as power user and functional expert for SAP SD covering key Order-to-Cash processes, including order creation, order changes, pricing, delivery coordination, billing triggers, and status tracking.
• Execute and validate SD transactions such as sales orders, order blocks, delivery blocks, billing blocks, returns, cancellations, and free-of-charge orders.
• Ensure pricing accuracy, condition records, rebates, and contract compliance within SAP SD.
• Perform root-cause analysis for SD-related errors and coordinate with IT for permanent fixes.
• Monitor, analyse, and manage EDI transactions to ensure end-to-end processing.
• Identify and resolve EDI failures related to master data, pricing, quantities, scheduling, or partner setup.
• Own master data and transactional data accuracy impacting SD and EDI processes.
• Collaborate with Global/North America stakeholders; create SOPs and training material for SAP SD/EDI.
• Guide and support junior team members to build functional depth.

Skills

Supply Chain Management

SAP SD

Order Management

SAP

Supply Chain Operations

Warehouse Operations

Supply Chain Executive

Education

Bachelor’s degree in Supply Chain, Business, or related field

Tools

Power Automate

Winshuttle

Power BI

Job description

At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.

Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers.

Our approach to hiring reflects our commitment to Global Inclusion. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

Executive - Supply Chain

Posted 1 month ago

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This role is designed for a hands-on SAP SD end-user expert who plays a critical role in ensuring seamless Order-to-Cash execution, EDI transaction integrity, and high-quality master and transactional data. The position acts as a functional backbone between business users, customers, logistics partners, and IT, ensuring stable operations, rapid issue resolution, and continuous improvement across SD and EDI processes.

The incumbent will be expected to own SAP SD transactions end to end, manage EDI monitoring and exception handling, and apply strong supply chain context to drive accuracy, compliance, and customer experience.

Roles and Responsibilities:

SAP SD – End User Ownership

• Act as a power user and functional expert for SAP SD covering key Order-to-Cash processes, including order creation, order changes, pricing, delivery coordination, billing triggers, and status tracking.
• Execute and validate SD transactions such as sales orders, order blocks, delivery blocks, billing blocks, returns, cancellations, and free-of-charge orders.
• Ensure pricing accuracy, condition records, rebates, and contract compliance within SAP SD.
• Perform root-cause analysis for SD-related errors and inconsistencies and work with IT for permanent fixes.

EDI Operations & Exception Management

• Monitor, analyse, and manage EDI transactions (e.g. orders, acknowledgements, invoices, ASNs) to ensure successful end-to-end processing.
• Identify and resolve EDI failures related to master data, pricing, quantities, scheduling, or partner setup.
• Act as the first-level functional owner for EDI exception queues, coordinating with customers, 3PLs, and IT teams.

Data Quality & Governance

• Own master data and transactional data accuracy impacting SD and EDI processes (customer master, material master, pricing, routes, partner functions, etc.).
• Support data governance initiatives by ensuring adherence to SOPs, controls, and audit requirements.
• Identify recurring data issues and partner with data governance or IT teams for long-term resolution.

Stakeholder Collaboration & Knowledge Enablement

• Act as a bridge between business users and IT, providing functional clarity on SD and EDI processes.
• Collaborate closely with Global / North America Supply Chain stakeholders on issue resolution and process alignment.
• Create and maintain SOPs, work instructions, and training material for SAP SD and EDI processes.
• Guide and support junior team members, helping build functional depth within the team.

Experience Requirements:

Must-Haves:

• Bachelor’s degree in Supply Chain, Business, or related field.
• 3-5 years of experience in order management or supply chain operations with global exposure.
• Strong working knowledge of Order-to-Cash processes and their integration with logistics and billing.
• Practical experience in EDI monitoring, exception handling, and partner coordination.
• Strong understanding of supply chain execution concepts (order fulfilment, logistics, inventory, service levels).
• High attention to detail with a strong data and control mindset.

Good to Have:

• Experience in FMCG, manufacturing, or large-scale supply chain environments.
• Familiarity with automation tools (Power Automate, Winshuttle) and BI reporting (Power BI).

Organizational Relationships:

Reports to Manager – Supply Chain

• Regular interactions with North America & Global Supply Chain teams.
• Frequent interaction with internal stakeholders including Supply Chain Leadership teams.

Other Details:

The associate should have the flexibility to work in shifts that may range from 6:30 AM - 3:30 PM or 2:30 PM to 11:30 PM OR in regular India working hours. (Subject to change)

Mandatory Skills

Supply Chain Management, SAP SD, Order Management, SAP, Supply Chain Operations, Warehouse Operations, Supply Chain Executive