Executive- Sales Pharmacist

Greythr; Chennai; Vor Ort; INR 300.000 - 550.000; Vollzeit

Zusammenfassung

Greythr is seeking a Sales Pharmacist to blend pharmaceutical knowledge with strong customer interaction and sales skills. You will assist customers with medication needs, interpret prescriptions, and recommend appropriate products within regulatory guidelines to ensure a trusted pharmacy experience.

The role emphasizes speaking with patients, understanding their needs, and converting requirements into sales while upholding patient safety and ethical practices.

Qualifikationen

• B.Pharm or D.Pharm with valid pharmacist registration.
• 1–4 years of experience in retail or online pharmacy, or healthcare sales.
• Experience in tele-sales/inside sales or customer-facing pharmacy roles preferred.
• Strong customer focus with balance of sales performance and patient safety.

Aufgaben

• Handle customer calls and online enquiries related to medicines, prescriptions and healthcare products.
• Understand customer requirements and assist with suitable medicines and products per regulations.
• Validate prescriptions and ensure medicines are dispensed as per prescription.
• Explain medication usage, dosage, precautions, and storage requirements.
• Counsel customers on queries and ensure a positive customer experience.
• Identify needs and recommend relevant products within pharmacy regulations.
• Follow up on pending prescriptions, orders, and repeat medication needs.
• Achieve sales and revenue targets while maintaining quality and compliance.
• Build long-term relationships and encourage repeat purchases through service and follow-ups.
• Coordinate with pharmacy, operations, and support teams for timely order fulfilment.
• Handle concerns related to medicines, availability, pricing, and orders.
• Maintain records of prescriptions, interactions, and sales activities.
• Ensure compliance with pharmacy laws, prescription requirements, and company policies.
• Maintain confidentiality of customer and prescription information.
• Support pharmacy operations, inventory accuracy, and proper medication handling.

Kenntnisse

Strong medicines knowledge

Good communication

Customer handling

Relationship building

Sales mindset

Pharmacy regulations

Phone & digital channels

CRM/ERP basics

Ausbildung

B.Pharm / D.Pharm with a valid registration

Tools

CRM/ERP

Jobbeschreibung

We are looking for a Sales Pharmacist who can combine strong pharmaceutical knowledge with excellent customer interaction and sales skills. The role involves assisting customers with their medication requirements, understanding prescriptions, recommending appropriate products within regulatory guidelines, and ensuring a smooth and trusted pharmacy experience.

The ideal candidate should be comfortable speaking with patients, understanding their medication needs, and converting genuine customer requirements into sales while maintaining high standards of patient safety and ethical pharmacy practices.

Key Responsibilities

• Handle customer calls and online enquiries related to medicines, prescriptions, and healthcare products.
• Understand customer requirements and assist them with suitable medicines and products based on valid prescriptions and applicable regulations.
• Validate prescriptions and ensure medicines are dispensed accurately as per the prescription.
• Explain medication usage, dosage, precautions, and storage requirements wherever appropriate.
• Counsel customers on medication-related queries and ensure a positive customer experience.
• Identify customer needs and recommend relevant products or alternatives within the scope of pharmacy regulations.
• Follow up with customers regarding pending prescriptions, orders, repeat medication requirements, and other sales opportunities.
• Achieve assigned sales and revenue targets while maintaining quality and compliance.
• Build long-term customer relationships and encourage repeat purchases through effective service and follow-ups.
• Coordinate with the pharmacy, operations, and customer support teams to ensure timely and accurate order fulfilment.
• Handle customer concerns related to medicines, availability, pricing, and orders and ensure timely resolution.
• Maintain accurate records of prescriptions, customer interactions, and sales activities.
• Ensure compliance with applicable pharmacy laws, prescription requirements, controlled-drug handling, and company policies.
• Maintain confidentiality of customer and prescription information.
• Support pharmacy operations, inventory accuracy, and proper medication handling as required.

Key Skills

• Strong knowledge of medicines, therapeutic categories, and prescription reading.
• Good communication and interpersonal skills.
• Strong customer handling and relationship-building skills.
• Sales-oriented mindset with the ability to achieve targets.
• Ability to identify customer needs and provide appropriate product recommendations.
• Good understanding of pharmacy regulations and ethical selling practices.
• Comfortable handling customers over phone and digital channels.
• Good follow-up and negotiation skills.
• Ability to work in a fast-paced online pharmacy environment.
• Basic knowledge of CRM/ERP and pharmacy software is an advantage.

Preferred Profile

• B.Pharm / D.Pharm with a valid pharmacist registration.
• 1–4 years of experience in retail pharmacy, online pharmacy, pharmaceutical sales, or healthcare sales.
• Candidates with experience in tele-sales, inside sales, pharmacy sales, or customer-facing pharmacy roles will be preferred.
• Strong customer focus with a balance of sales performance and patient safety.