Executive– Patient Care Services(IPD & Admissions)

Sarvodayahospital; Greater Noida; On-site; INR 400,000 - 600,000; Full time

Job summary

Sarvodayahospital in Greater Noida is looking for an Executive in Patient Care Services. The role involves coordinating patient admissions, assisting patients with their queries, and ensuring seamless care by liaising with doctors and support staff.

Applicants should have a Bachelor’s or Master’s degree in Hospital Administration or Healthcare Management and 2-5 years of experience in patient care services. Strong problem-solving and coordination skills are essential.

Qualifications

• 2-5 years of experience in patient care services.
• Excellent coordination and problem-solving skills.
• Ability to handle patient feedback and complaints.

Responsibilities

• Coordinate patient admissions, transfers, and discharges.
• Assist patients and attendants with hospital processes and service-related queries.
• Ensure adherence to standards related to patient rights and satisfaction.

Skills

Billing accuracy

Patient handling

Problem solving

Coordination with clinical departments

Time management

Education

Bachelor’s or Masters Degree in Hospital Administration / Healthcare Management

Job description

Executive– Patient Care Services (IPD & Admissions)

• Non Medical
• 2-5 years of experience

Job Description

• Coordinate patient admissions, transfers, and discharges.
• Assist patients and attendants with hospital processes and service-related queries.
• Coordinate with doctors, nursing staff, diagnostics, billing, and support departments for seamless patient care.
• Handle patient feedback, complaints, and grievance resolution within defined timelines.
• Conduct patient rounds and collect satisfaction feedback.
• Ensure adherence to NABH standards related to patient rights, communication, and patient satisfaction.
• Maintain records of patient interactions, feedback, and complaints.
• Support quality initiatives and patient experience improvement programs.
• Assist in managing VIP, corporate, and international patients.
• Bachelor’s or Masters Degree in Hospital Administration / Healthcare Management.

Key Skills

• Billing accuracy
• Patient handling
• Problem solving
• Coordination with clinical departments
• Time management