Executive-O2C

KOHLER India; Maharashtra; On-site; INR 450,000 - 650,000; Full time

Job summary

KOHLER India is seeking a Cash Application Executive to accurately apply customer payments across AR, resolve discrepancies, and manage complex deductions in a fast-paced environment. The role supports month-end close and cash flow improvements while collaborating with multiple teams.

The ideal candidate has 2–6 years in Cash Application or O2C, strong Excel skills, and experience with SAP. Shift-based on-site role based in Maharashtra, India.

Qualifications

• Bachelor’s degree in commerce, accounting, finance, or business administration.
• Experience with AR deductions and dispute types is a plus.
• Knowledge of SOX/internal controls.

Responsibilities

• Apply customer payments accurately to accounts receivable using multiple payment methods including wire transfers, ACH/NEFT/RTGS, checks, lockbox, and online portals.
• Process payments received in various currencies and ensure correct posting as per accounting policies.
• Handle high-volume cash applications while meeting daily and monthly SLAs.
• Identify, analyze, and resolve short payments, overpayments, and unapplied cash.
• Ensure proper documentation and reason codes of disputed items as per remits.
• Check bank-to-GL and AR reconciliations to ensure postings are complete and accurate.
• Maintain audit trails and ensure compliance with SOX/internal controls.
• Identify opportunities and recommend process improvements to reduce unapplied cash and deductions.
• Communicate with business, Collections, Credit, and accounting teams to resolve cash posting issues.
• Provide payment status updates and support customer account queries.

Skills

O2C knowledge

Payment formats

Excel

Analytical skills

Communication skills

Attention to detail

Education

Bachelor's degree in Commerce/Accounting/Finance/Business Administration

Tools

SAP

Power BI

Bank portals

Lockbox platforms

IREC

Job description

The Cash Application Executive should understand payment types like CIA/ Direct Debits/Chq/LC/Wires and is responsible for accurately applying customer payments to open accounts receivable, resolving payment discrepancies, and managing complex deductions across multiple payment types. This role plays a critical part in maintaining accurate customer balances, improving cash flow, and supporting month-end close activities in a high-volume, fast-paced environment.

Key Responsibilities

Cash Application

• Apply customer payments accurately and timely to accounts receivable using multiple payment methods including wire transfers, ACH/NEFT/RTGS, checks, lockbox, and online portals
• Process payments received in various currencies and ensuring correct posting in line with accounting policies
• Handle high-volume cash applications while meeting daily and monthly SLAs

Deduction & Discrepancy Management

• Identify, analyze, and resolve short payments, overpayments, and unapplied cash
• Ensure proper documentation and reason codes of disputed items as per remits

Reconciliation & Controls

• Check bank-to-GL and AR reconciliations to ensure completeness and accuracy of postings
• Maintain audit trails and ensure compliance with SOX/internal controls
• Identify opportunities and recommend process improvements to reduce unapplied cash and deductions

Customer & Stakeholder Management

• Communicate with business, Collections, Credit, and accounting teams to resolve cash posting issues
• Provide payment status updates and support customer account queries

Required Skills & Competencies

• Strong understanding of the Order to Cash (O2C) cycle
• Experience handling varied payment formats and complex remittances
• Knowledge of common AR deductions and dispute types
• High attention to detail with the ability to work under tight deadlines
• Strong analytical and problem-solving skills
• Effective written and verbal communication skills
• Intermediate to advanced proficiency in Excel

Working Conditions / Shift Requirements

• The role requires working in a fixed shift day/night shift to support global customers and regional time zones
• Candidate should be comfortable with rotational or fixed night shift schedules, as per business requirements

Systems & Tools

• ERP experience such as SAP
• Exposure to cash application tools like IREC, Bank portals, Power BI and lockbox platforms is preferred

Educational Qualifications

• Bachelor’s degree in commerce, Accounting, Finance, or Business Administration. Relevant accounting or finance certifications are an added advantage

Experience

• 2–6 years of experience in Cash Application, Accounts Receivable, or O2C processes