Executive Lead

APOTEX; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

APOTEX in Mumbai is seeking a GBS Program Manager to drive governance, program management, transitions and continuous improvements across the Global Business Services function.

You will publish dashboards, track actions, and report outcomes while leading cross-functional teams in a matrix environment. Ensure compliance, safety and quality policies are observed as you drive operational excellence.

Qualifications

• Postgraduate degree in Life-sciences required or preferred.
• Strong analytical skills with ability to handle multiple tasks.
• Proficiency in MS Office and reporting tools is essential.

Responsibilities

• Support governance framework within the GBS operating model.
• Publish operational dashboards and analyze trends for governance.
• Track execution of operational actions and report outcomes against plan.
• Champion Continuous Improvement initiatives across GBS.
• Oversee transitions using 6D methodology for process transfers.
• Manage RAID (Risks, Actions, Issues, Decisions) across GBS for people, processes and systems.
• Escalate process risks and issues with Service Leaders and Operational Leaders.
• Support Quality Management activities and audits as required.

Skills

Multitasking

Analytics

MS Office

Matrix work

Education

Postgraduate in Life-sciences

Tools

MS Office

Job description

Responsible for supporting business processes within Global Business Services, driving program management including but not limited to governance, transition and continuous improvements

Job Responsibilities

• Responsible for operational excellence in line with GBS operating model by driving governance framework as per GBS operating model
• Drive governance for GBS operational plans
• Publish operational dashboards. Trend and analyze for governance
• Track execution of operational actions. Report against plan on outcomes realized from actions
• Champion Continuous Improvement Initiatives at GBS
• Drive meeting as per agreed governance framework for all processes
• Ensure transition excellence by implementing 6D methodology for all process transfers
• Manage RAID (Risk, Action, Issue, Decision) across GBS for people, process and systems
• Escalate process risks and issues appropriately collaboratively with the Service Leaders and Operational Leaders
• Support Quality Management Team for activities as aligned
• Support regulatory and customer audits, when required
• Escalate unresolved issues to immediate supervisor
• Works in a safe manner collaborating as a team member to achieve all outcomes.
• Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
• All other relevant duties as assigned.

Job Requirements

Education

• Minimum Post Graduate, preferably in the field of Life-sciences

Knowledge, Skills and Abilities

• Multitasking and good at analytics
• Adept with Microsoft office suite of applications
• Capability to work in a matrix environment