Executive Housekeeper

Evolveback; Karnataka; On-site; INR 400,000 - 700,000; Full time

Job summary

Evolve Back Resort in Karnataka seeks an experienced housekeeping leader to direct and coordinate housekeeping operations, ensuring top sanitation and resort standards. You will supervise laundry, schedule staff according to occupancy, coordinate with Front Office, and monitor safety and guest feedback to drive continuous improvement.

The role requires leadership to maximize productivity, train employees, and maintain high levels of cleanliness and guest satisfaction across the resort.

Qualifications

• Leadership skills and ability to motivate staff.
• Detail-oriented approach to housekeeping operations.
• Diplomatic and calm demeanor with guests and staff.
• Safety-minded with knowledge of workplace safety rules.

Responsibilities

• Direct and coordinate housekeeping operations to ensure cleanliness and maintenance of resort.
• Schedule employees per occupancy forecasts and adjust for changes in occupancy.
• Coordinate room availability with Front Office Manager.
• Supervise daily activities of housekeeping staff and monitor guest feedback for improvements.
• Assist in annual budget preparation and monitor department performance against budget; control payroll costs.
• Lead, train and coach staff; conduct meetings and counseling sessions; communicate performance standards.

Skills

Leadership skills

Team player

Detail oriented

Safety minded

Diplomatic

Shift flexibility

Job description

1. Job role:

To achieve the highest quality of cleanliness of the resort by directing and coordinating the housekeeping operations in accordance with the standards of Evolve Back Resort.

• a) Provides a clean, well-maintained resort by supervising the laundry and housekeeping operations.
• · Schedules employees in accordance with forecasted occupancy, adjusts staffing as necessary for sudden changes in occupancy.
• · Coordinates availability of rooms with Front Office Manager
• · Supervises the daily activities of the housekeeping staff
• · Monitors the responses on guest feedback, identifies problem areas and formulates solutions.
• b) Maintains safe working conditions within department and resort
• · Ensures that all employees follow safety rules and procedures
• · Takes corrective action where ever required to improve safety of work areas.
• a) Approved budget by assisting in the preparation of annual budget: Monitors performance of the department against approved budget; makes appropriate recommendations as necessary. Controls operating and payroll costs of staff.
• b) Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
• · Selects, orients, and trains qualified employees
• · Conducts effective employee meetings and counseling sessions
• · Determines, communicates, and monitors achievement of standards of performance on a timely basis

3. Abilities and Skills:

Should be diplomatic, calm, detail oriented, safety minded, team player, honest and trustworthy. Should be flexible to work in shifts.