Executive Housekeeper

NOVOTEL; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accor is seeking an experienced Housekeeping Manager to lead the department within our Hyderabad property. You will manage budgets, inventories, and monthly P&L while ensuring exceptional guest service and adherence to standards.

The role requires 8–12 years in housekeeping operations with at least 3–5 years in a managerial capacity, and a Degree in Hotel Management. You will oversee Laundry, Linen, Decoration, and Butler services, coordinating with the Chief Engineer for maintenance.

Qualifications

• Degree in Hotel Management.
• Strong leadership and interpersonal skills.
• Experience in Housekeeping operations.

Responsibilities

• Prepare periodical department budget & forecast and manage all operational costs within budgets.
• Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
• Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan for the department.
• Compile and update Standard Operating Procedures for all areas of responsibility periodically.
• Ensure auditing and reporting standards are conveyed to staff and adhered to.
• Ensure that guests enjoy impeccable housekeeping and that services are timely.
• Conduct quality control inspections and share results with the team.
• Coordinate with Chief Engineer for maintenance and scheduling.
• Conduct monthly staff meetings and daily briefings with Operational Managers.
• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service.

Skills

Leadership

Interpersonal skills

Training skills

Education

Degree in Hotel Management

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Prepare periodical department budget & forecast, manage all operational costs within budgets
• Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
• Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

• Compile and update Standard Operating Procedures for all areas of responsibility periodically
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to
• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
• Conduct quality control inspections of all areas of the hotel and share results with the team
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
• Conduct monthly Staff Meetings and daily briefings with Operational Managers
• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Qualifications

Degree in Hotel Management
Strong leadership, interpersonal and trainings kills
8–12 years of experience in Housekeeping operations, minimum 3–5 years of experience in a managerial/senior housekeeping role