Executive FC Operation

Flipkart; Bengaluru, Salem; On-site; INR 450,000 - 750,000; Full time

Job summary

Flipkart Group in Bengaluru is seeking an Executive/Senior Executive FC Operations to oversee warehouse operations as part of Ekart. The role focuses on adhering to standard operating procedures, managing a large team, and ensuring accurate inbound/outbound processes and inventory control.

You will drive operational excellence, monitor WOM and inventory accuracy, and provide training to staff while delivering data-driven insights for process improvements.

Qualifications

• Graduate with 2+ years in courier, supply chain, warehousing or logistics ops.
• Experience in managing a large on/off-roll workforce.
• Experience in sort center is preferred.

Responsibilities

• Processing daily inbound and outbound orders.
• Ensuring receiving materials with appropriate methods with utmost quality.
• Ensuring WOM (Warehouse Order Management) and Inventory Management.
• Handling the team of Supervisors and large task force.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Provide on-the-job training to warehouse staff.
• Data analysis and report making.

Skills

People management

Team leadership

Operations

Education

Any Graduate

Job description

Executive/ Senior Executive FC Operations

Location

About Flipkart

Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy Flipkart is maximising for our customers, stakeholders, and the planet at large!

Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India.

Our Commitment to Superior Customer Experience:

At Flipkart, the customer is the focal point of all our endeavors and a cornerstone of our success. At SCM, we exhibit a strong Customer Obsession mindset, demonstrating an unwavering commitment to understanding and exceeding customer expectations at every interaction. By prioritizing superior customer experience, we aim to maintain our position as a leader in the e-commerce industry and strive to win the trust and loyalty of our customers at every single opportunity.

About the Role

At Ekart our continuous endeavor is to provide high quality experience to the customers by increasing operational excellence. The purpose of this job role is to adhere to the standard operating procedures at all times.

You are responsible for:

1. Processing Daily Inbound & Outbound Orders.
2. Ensuring receiving materials with appropriate methods with utmost quality
3. Ensuring WOM (Warehouse Order Management) & Inventory Management
4. Handling the team of Supervisors & large task force.
5. Controls inventory levels by conducting physical counts; reconciling with data storage system
6. Provide on-the- job training to warehouse staff
7. Data analysis and report making

Qualification

• Any Graduate
• 2+ years of experience in Courier/Supply Chain/Warehousing/Logistics Operations
• Should have managed a large team of Off rolls
• Experience in sort center is preferred.
• Strong People Orientation and skills to manage a team

To succeed in this role, you should have the following:

1. 1) Proactive engagement to solve customer issues before they escape, a keen ability to gather and act on customer feedback to drive customer experience improvements, and the agility to adapt strategies in real-time to meet evolving customer needs.
2. 2) Continuously strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints.
3. 3) Success in this role is measured not only by individual performance but also by the ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization.

Why work with us?

At Flipkart, we promise to maximize what you care about the most. Youll get an opportunity to leave a mark and create your own legacy, youll have freedom to experiment, learn and grow, youll get to work with the best in our inclusive teams and experience our culture of care to ensure that you can focus on doing your best work.

Every Flipster is a Maximiser - Curious, Audacious, Entrepreneurial, Purpose-Driven, Excited By Big Challenges, A Team Player and Inclusive. If this is who you are, then Flipkart is the place where you can thrive.

We understand that your own aspirations and journeys are unique. So you choose what you want to maximise, and we provide you the platform for it. Because when you maximise, we maximise.

Visit our career site to know more about what it means to work at Flipkart.

Being Yourself @ Flipkart

Flipkart respects and values differences. We are proud to be an equal opportunity employer and are committed to promoting a diverse workplace culture where every individual is valued for who they are, regardless of race, color, age, faith, gender identity or expression, sexual orientation, nationality, marital status, professional pedigree, physical ability, veteran status, or any other characteristics. We firmly believe that when people with diverse identities and perspectives work together, we create the most value for our customers, our people, and society. We are committed to fostering a culture of inclusion and belonging, where diverse teams innovate and excel every day.