Executive - Documentation - Container Freight Station - Mundra

The Peninsular and Oriental Steam Navigation Company; Gujarat; On-site; INR 446,000 - 781,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company in Gujarat seeks an experienced Gate Operations Supervisor to lead gate in/out activities, streamline documentation, and manage large operational teams.

You will drive safety, reduce carrier turnaround times, conduct toolbox meetings, coordinate with vendors, and uphold SOPs while maintaining accurate records and supporting continuous improvement.

Qualifications

• Experience in gate operations with large teams.
• Knowledge of import/export processes.
• Ability to work under pressure and stay calm.
• Strong communication with internal and external teams.
• Focus on safety, SOP adherence and compliance.
• Attention to documentation accuracy and records.

Responsibilities

• Manage and supervise Gate In / Gate Out activities.
• Ensure minimum truck turnaround time and reduce gate congestion.
• Handle Import, Export, and Allotment documentation as needed.
• Oversee Weighbridge operations and calibration compliance.
• Plan and manage Gate & Weighbridge staffing, training, shifts.
• Conduct toolbox meetings with Gate and WB staff.
• Coordinate with vendors and conduct performance reviews.
• Resolve gate-related operational queries and exceptions.
• Maintain records on seal mismatch, container damage, scans.
• Ensure SOPs, safety norms and operational controls.
• Support continuous improvement for gate efficiency and service.
• Demonstrate experience in gate operations with large teams.
• Knowledge of Import, Export, and Allotment processes.
• Manage high-pressure operational environments with problem-solving.
• Communicate and coordinate with internal teams and vendors.
• Maintain compliance and documentation accuracy.

Skills

Gate operations

Team leadership

Problem solving under pressure

Communication & coordination

Compliance awareness

Documentation accuracy

Job description

• Manage and supervise Gate In / Gate Out activities to ensure smooth and uninterrupted operations.

• Ensure minimum truck turnaround time and avoid traffic congestion at the gate.

• Handle Import, Export, and Allotment documentation on a requirement basis.

• Oversee Weighbridge (WB) operations and ensure WB calibration compliance as per statutory and operational requirements.

• Plan and manage Gate & Weighbridge operator staffing, including training, upskilling, and shift availability.

• Conduct regular toolbox meetings with Gate and WB staff to address safety, process adherence, and operational updates.

• Coordinate with and conduct performance review meetings with vendors to evaluate service quality and compliance.

• Resolve gate-related operational queries and exceptions on priority.

• Maintain accurate records related to:

• Seal mismatch

• Container damage

• Scanning clean and mismatch cases

• Ensure adherence to SOPs, safety norms, and operational compliance at all times.

• Support continuous improvement initiatives to enhance gate efficiency and service levels

• Strong experience in handling gate operations and large operational teams.

• Good knowledge of Import, Export, and Allotment processes

• Ability to manage high-pressure operational environments with strong problem-solving skills.

• Effective communication and coordination skills with internal teams and external vendors.

• Working knowledge of compliance, documentation accuracy, and operational controls.