Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Vijayraghavgarh; On-site; INR 350,000 - 520,000; Full time

Job summary

Bajaj Finserv Limited in India seeks a Debt Management Specialist to coordinate recovery of overdue payments on loans and credit accounts. You will lead collections efforts, monitor performance, ensure compliance, and maintain accurate records.

Responsibilities include developing strategies to improve collection rates, managing daily risk reports, coordinating with clients and vendors, and reporting on activity and results.

Qualifications

• Experience in debt collection or receivables.
• Strong negotiation and communication skills.
• Ability to work under targets and deadlines.

Responsibilities

• Achieve collections targets by visiting customers/agency.
• Monitor performance and provide regular updates.
• Ensure compliance with legal guidelines during repossessions.

Skills

Debt collection

Target driven

Team leadership

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.