Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Gumla; On-site; INR 350,000 - 550,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist to oversee the recovery of overdue payments on loans and credit accounts. The role involves coordinating collections with customers, agencies, and internal teams to achieve targets while ensuring legal compliance.

Responsibilities include daily risk reporting, performance monitoring, and developing strategies to improve collection rates. You will manage vendor relations and coordinate with clients to ensure timely results.

Qualifications

• Experience in debt management and collections.
• Ability to lead a team and coordinate with multiple stakeholders.
• Knowledge of regulatory guidelines and reporting requirements.

Responsibilities

• Achieve collection targets by coordinating with customers and agencies.
• Monitor performance, provide updates, and manage daily risk reporting.
• Ensure compliance with legal guidelines while repossessing products.
• Maintain accurate records of interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and resolve issues.
• Develop strategies to improve collection rates and manage cases.
• Coordinate with internal and external clients and vendors.

Skills

Debt collection

Team leadership

Regulatory compliance

Vendor management

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients