Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Sultanpur; On-site; INR 300,000 - 500,000; Full time

Job summary

Bajaj Finserv Limited in Sultanpur (Uttar Pradesh, India) seeks a Debt Management Specialist to manage and coordinate the recovery of overdue payments on loans or credit accounts. You will visit customers/agencies, monitor performance, and ensure lawful repossession with meticulous record-keeping and regular reporting.

The role requires adapting strategies to improve collection rates, handling escalations, maintaining DRR, and coordinating with internal and external clients to achieve targets

Qualifications

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Skills

Debt collection

Team leadership

Regulatory compliance

Vendor management

Reporting

Risk management

Portfolio management

Client coordination

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients