Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Lalbarra; Vor Ort; INR 500.000 - 900.000; Vollzeit

Zusammenfassung

Bajaj Finserv Limited in India is seeking a Debt Management Specialist to lead recovery efforts on overdue loans and credit accounts. The role involves coordinating field visits, monitoring performance, ensuring compliance with legal guidelines, and maintaining precise records of customer interactions and transactions.

You will develop strategies to improve collection rates, manage daily risk reporting, and handle escalations while collaborating with internal and external partners to achieve

Qualifikationen

• Experience in debt collection and recovery processes.
• Familiarity with regulatory guidelines related to collections.
• Ability to coordinate with multiple stakeholders to recover dues.

Aufgaben

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking and timely resolutions within agreed timelines.
• Coordinate with internal and external clients to optimize recovery processes.

Kenntnisse

Debt collection

Customer visits

Regulatory compliance

Jobbeschreibung

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients