Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Kavanūrthattu; Vor Ort; INR 450.000 - 650.000; Vollzeit

Zusammenfassung

Bajaj Finserv Limited is seeking a Debt Management Specialist to coordinate the recovery of overdue payments across loan and credit accounts. The role involves visiting customers/agents, monitoring performance, and ensuring repossession activities comply with legal guidelines.

The position emphasizes maintaining records, reporting on collection activities, and developing strategies to improve collection rates, with responsibility for case tracking and risk management in a dynamic portfolio

Qualifikationen

• Experience in debt collection or recovery processes.
• Ability to monitor performance and provide regular updates.
• Familiarity with legal guidelines in asset repossession.

Aufgaben

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Develop and implement strategies to improve collection rates.
• Case-to-case tracking and portfolio management.

Kenntnisse

Debt collection

Vendor management

Team leadership

Regulatory compliance

Reporting & analysis

Risk management

Jobbeschreibung

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients