Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Dausa; On-site; INR 300,000 - 550,000; Full time

Job summary

Bajaj Finserv Limited seeks a Debt Management Specialist to lead recovery operations for overdue loans and credit accounts. The role focuses on targeting collections, monitoring performance, and ensuring compliant repossession processes.

Responsibilities include daily reporting, case tracking, portfolio management, and strategy development to improve recovery rates. Strong coordination with agencies and clients is essential.

Qualifications

• Experience in debt recovery and collections.
• Understanding of regulatory guidelines for repossession.
• Ability to monitor performance and provide updates.
• Strong records management and reporting skills.

Responsibilities

• Achieve collections targets by visiting customers/agency.
• Monitor performance against parameters and provide regular updates.
• Ensure compliance with legal guidelines during repossession of products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case-to-case tracking and portfolio management.
• Debt collection strategy and risk management.
• Team leadership and vendor coordination.
• Co-ordinating with internal and external clients.

Skills

Collections

Debt Recovery

Vendor Management

Regulatory Compliance

Data Reporting

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients