Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Bhopalgarh; Sur place; INR 350 000 - 600 000; Plein temps

Résumé du poste

Bajaj Finserv Limited in India is seeking a Debt Management Specialist to lead the recovery of overdue loans and credit accounts. The role focuses on visiting customers/agencies, tracking performance, and ensuring compliance with applicable laws.

You will coordinate with internal and external clients, prepare regular reports, and drive strategies to improve collection rates while managing risk and vendor relationships.

Qualifications

• Experience in achieving collections targets.
• Ability to monitor performance and provide updates.
• Knowledge of legal guidelines in repossession.
• Maintaining accurate records of interactions and transactions.
• Prepare regular reports on collection activities and performance.
• Handle escalations promptly and resolve issues.
• Experience with DRR management and improving collection rates.
• Case-to-case tracking and portfolio management.

Responsabilités

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking and portfolio management.

Connaissances

Debt collection

Vendor management

Team leadership

Regulatory compliance

Reporting and analysis

Risk management

Client coordination

Description du poste

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
• Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
• Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients