Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Chamoli; On-site; INR 350,000 - 750,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist in Chamoli, Uttarakhand to oversee overdue payment recovery across loan portfolios. The role involves field visits to customers and agencies, ensuring compliance, and maintaining meticulous records.

The candidate will coordinate with internal teams and external clients, monitor performance, generate regular reports, and drive strategies to improve recovery rates while managing risks and regulatory requirements.

Qualifications

• Experience in debt collection and recovery.
• Ability to coordinate with customers, agencies, and vendors.
• Strong reporting and analytical skills.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide updates.
• Ensure legal guidelines are followed during repossession.
• Maintain records of interactions and transactions.
• Provide regular reports on collection activities.
• Handle escalations promptly to resolve issues.
• Daily DRR management.
• Develop strategies to improve collection rates.
• Case to case tracking.
• Portfolio management and debt collection strategy.
• Target achievement and regulatory compliance.
• Reporting and analysis and risk management.
• Team leadership and vendor management.
• Coordinate with internal and external clients.

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.