Senior Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Bhikhiwind; On-site; INR 300,000 - 600,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist in India. The role focuses on managing and coordinating the recovery of overdue payments on loans or credit accounts, with emphasis on compliance and performance tracking.

The responsibilities include visiting customers or agencies to achieve targets, maintaining records, and reporting on collection activities and performance, while implementing strategies to improve collection rates.

Qualifications

• Experience in debt collection and loan recovery.
• Familiarity with regulatory guidelines related to asset repossession.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Develop and implement strategies to improve collection rates.
• Portfolio Management and debt collection strategy.
• Risk management and regulatory compliance during collections.
• Team leadership and vendor management during debt recovery.

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients