Executive – Academic Administration & Front Desk

UDIT - University of Design, Innovation and Technology; Gurugram District; On-site; INR 250,000 - 350,000; Full time

Job summary

UDIT Gurugram invites applications for an Academic Administration Executive to support the Academic Administration Office and Front Desk, handling student queries, maintaining records, coordinating registrations and examinations, and providing efficient administrative support.

Graduate with 0–1 year experience, strong English, and MS Office skills is preferred; the role requires teamwork and excellent communication to engage students, parents, faculty, and internal teams.

Qualifications

• Graduate in any discipline.
• 0-1 year of work or internship experience.
• Strong interest in pursuing a career in Education with vocational qualifications.
• Mature, Self driven with capability of handling the tasks independently.
• To be Impressive, Energetic, courteous and suave.
• Should have good knowledge of English.
• Good knowledge of MS Office Word/PowerPoint/Excel and Access; email writing skills.
• Ability to work in a team.

Responsibilities

• Follow-up for fees and resolving fee-related issues; communicate with parents.
• Query management and general academic assistance to students.
• Coordinate with students; first point of contact for student work.
• Maintain up-to-date academic records; transcripts and certificates on request.
• Uploading of documents; processing enquiries; filing of paperwork.
• Conduction of Entrance Exam and other exams; marks entry and submission.
• Front desk responsibilities: greeting visitors; phone screening and forwarding.
• Travel coordination for marketing activities and campus visits.

Skills

English proficiency

MS Office

Communication

Teamwork

Front desk coordination

Education

Graduate in any discipline

Job description

Designation:

Executive - Academic Administration & Front Desk

Location

UDIT Gurugram (Sector 68)

Department

Academic Administration

Reports to

Deputy Registrar - Academic Administration

About the Role

UDIT is looking for a proactive, organized, and student-focused Academic Administration Executive to support the Academic Administration Office and Front Desk operations. This role offers the opportunity to work closely with students, parents, faculty, and internal teams to ensure a seamless academic experience. The incumbent will be responsible for managing student queries, maintaining academic records, coordinating registrations and examinations, and providing administrative support while serving as the first point of contact for student-related matters. The role also includes front desk and travel coordination responsibilities, making it ideal for someone with excellent communication, coordination, and problem-solving skills who thrives in a dynamic academic environment.

Education & Experience

• Graduate in any discipline.
• 0-1 year of work or internship experience.
• Strong interest in pursuing a career in Education with vocational qualifications
• Mature, Self driven with capability of handling the tasks independently.
• To be Impressive, Energetic, courteous and suave.
• Should have good knowledge of English.
• Good knowledge of MS Office word/ Power Point/ Excel and Access/ taking notes/ correspond on emails/ good Email etiquette and writing skills.
• Should have the ability to work in a team

Student-related tasks (Academic Administration Office):

• Follow-up for fees, resolving fee-related issues, speaking to parents
• Query Management -Providing general academic assistance to students and facilitating a good all-round student experience
• Co-ordination with students
• First point of contact for any student related work
• Maintaining healthy relations with students
• Maintaining up-to-date academic records
• Preparing and providing transcripts and certificates on request
• Uploading of documents and processing of enquiries
• Filing of paperwork.
• Conduction of Entrance Exam and any other exam - Online or On Campus
• Marks entry, tally & forwarding to concerned universities.
• Any other work that relates to Academic Administration.

Backup for Front Desk (Front Desk / Travel Desk related work)

• Greeting & receiving visitors at Front Desk
• Answering, screening & forwarding all phone calls & enquiries.
• Receiving, sorting, distribution & dispatch of daily mails or deliveries.
• Campus visits / ticketing for staff / travel arrangement for marketing activities
• Any other work that relates to front desk.

Working Conditions

Working Days: 5.5 days a week (2 Saturdays off per month)

Timings: 9.00 am - 6.00 pm (Monday to Friday)

Why Join UDIT

At UDIT, you'll play an integral role in creating a positive and seamless academic experience for students while working in one of India's leading design education institutions. This role offers hands-on exposure to academic administration, student services, examination processes, front desk operations, and institutional coordination. You'll collaborate with students, parents, faculty, and cross‑functional teams in a dynamic, fast‑paced environment, developing strong communication, organizational, and administrative skills. Whether you're beginning your career or looking to build expertise in higher education administration, this position provides valuable learning opportunities, professional growth, and the chance to make a meaningful impact on the student journey.