Exciting Career Opportunity | US Process- Customer support-Sal-6.5LPA

JobShop; Bengaluru; On-site; INR 585,000 - 715,000; Full time

Benefits offered by this job

2-Way Transportation Facility

Career Advancement Opportunities

Professional Training & Development

Job summary

Virgin Media is seeking a customer support associate in Bengaluru to handle queries, provide helpful guidance, and uphold high service standards. You will be the voice of the brand, delivering courteous support to diverse customers.

Freshers and experienced candidates are welcome; the role requires strong English communication and adaptability to rotating shifts. Compensation includes good salary and transport assistance, with career growth opportunities.

Qualifications

• Excellent English communication skills.
• Freshers & Experienced welcome.
• Strong customer service skills.
• Flexible to work in rotational shifts.

Responsibilities

• Be the voice of Virgin Media, assisting customers with their queries while maintaining exceptional service standards.
• Represent Virgin Media in customer interactions and ensure satisfaction across all touchpoints.

Skills

English communication

Customer service

Flexibility

Rotational shifts

Job description

Role Overview

Be the voice of Virgin Media, assisting customers with their queries while ensuring exceptional service standards. This is an excellent opportunity to work with one of the leading international customer support processes.

What You'll Receive

• Salary Up to 6.5 LPA
• Up to 40% Hike on Current Salary
• 2-Way Transportation Facility
• Career Advancement Opportunities
• Professional Training & Development

Shift Details

• 5 Days Working
• Rotational Shifts
• 2 Weekly Offs

Candidate Requirements

• Excellent English Communication Skills
• Freshers & Experienced Welcome
• Strong Customer Service Skills
• Flexible to Work in Rotational Shifts

Selection Process

• HR Round
• Versant Assessment
• Operations Interview