EU FCR Intercompany - Specialist

hcmportal; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

UPS India is seeking a skilled professional to support EU FCR Intercompany operations by ensuring timely, accurate transaction processing and workload management. You will act as a key liaison between Operations, Finance & Accounting, and country stakeholders to drive efficiency.

The role requires advanced Excel, Power BI and SQL skills, strong analytical ability, excellent communication, and the capacity to manage multiple priorities in a fast-paced environment.

Qualifications

• Strong knowledge of Europe Billing processes.
• Advanced Excel skills with data analysis and reporting.
• Experience with Power BI and SQL.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Excellent communication and stakeholder management skills.
• Customer-focused with commitment to quality and continuous improvement.

Responsibilities

• Process EU FCR Intercompany transactions accurately within SLAs.
• Manage work allocation and monitor team productivity.
• Prepare operational reports and provide performance updates.
• Conduct audits and ensure process compliance and quality standards.
• Handle escalations and support issue resolution.
• Train, onboard, and provide floor support to team members.
• Communicate process updates and share best practices.
• Collaborate with internal and external stakeholders to ensure seamless service delivery.
• Identify process improvement opportunities and support automation initiatives.
• Participate in management projects and other operational activities as required.

Skills

Strong analytical skills

Excellent communication

Stakeholder management

Time management

Tools

Excel

Power BI

SQL

Job description

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Job Description:

Role Summary
Responsible for supporting EU FCR Intercompany operations by ensuring timely and accurate transaction processing, workload management, reporting, audits, stakeholder coordination, and SLA compliance. Acts as a key liaison between Operations, Finance & Accounting, Account Executives, AFC, WWF, and country stakeholders while driving process efficiency and service excellence.

Key Responsibilities

• Process EU FCR Intercompany transactions accurately within SLAs.
• Manage work allocation and monitor team productivity.
• Prepare operational reports and provide performance updates.
• Conduct audits and ensure process compliance and quality standards.
• Handle escalations and support issue resolution.
• Train, onboard, and provide floor support to team members.
• Communicate process updates and share best practices.
• Collaborate with internal and external stakeholders to ensure seamless service delivery.
• Identify process improvement opportunities and support automation initiatives.
• Participate in management projects and other operational activities as required.

Preferred Skills & Experience

• Strong knowledge of Europe Billing processes.
• Advanced Excel skills, including data analysis and reporting.
• Working knowledge of Power BI and SQL.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Excellent communication and stakeholder management skills.
• Customer-focused with a commitment to quality and continuous improvement.

Employee Type

Permanent

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