ER Manager

Roquette; Pantnagar; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Roquette, a global leader in plant-based ingredients, is seeking an Employee Relations Manager for the Pantnagar unit. The role focuses on maintaining harmonious industrial and employee relations, statutory compliance, and productive collaboration with unions and authorities.

You will drive grievance handling, disciplinary processes, and engagement initiatives while upholding labour laws and corporate policies.

Qualifications

• 12-15+ years of experience in a manufacturing environment.
• MBA/PGDM or equivalent in HR, Industrial Relations or Labour Welfare.
• Degree/Diploma in Labour Laws is preferred.

Responsibilities

• Maintain healthy relationships with unions, workmen, and employee representatives.
• Lead collective bargaining discussions and wage settlement negotiations.
• Coordinate long-term settlements (LTS), MOUs, and productivity agreements.
• Manage disciplinary actions and ensure legal compliance in investigations.

Skills

Industrial Relations

Labour Laws

Negotiation

Stakeholder Management

Conflict Resolution

Leadership

Education

MBA/PGDM HR/IR

Job description

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.

Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

To meet our challenges we are looking for a ER Manager within the HR team to be based at our Pantnagar unit.

Purpose The Employee Relations Manager is accountable for maintaining harmonious industrial and employee relations, ensuring statutory compliance, managing union interactions, handling grievance redressal, disciplinary actions and fostering a positive work environment that supports business objectives and workforce productivity.

Their Mission: Positions in HR are at the crossroads of all the functions of our company with the wonderful challenge of synchronizing all functions so that operations are ongoing smoothly.

Your experience and talents will make the difference to:

• Maintain healthy relationships with unions, workmen, and employee representatives.
• Lead collective bargaining discussions and wage settlement negotiations.
• Coordinate long-term settlements (LTS), MOUs, and productivity agreements.
• Prevent and manage industrial disputes and disciplinary issues with proactive resolution.
• Liaise with labour authorities, government agencies, and external stakeholders.
• Develop and implement employee engagement and communication initiatives.
• Drive grievance handling mechanisms and ensure timely resolution.
• Conduct employee counselling and conflict resolution sessions.
• Promote a positive workplace culture and employee well-being.
• Ensure compliance with applicable labour laws including the four new labour codes.
• Coordinate labour inspections/ authorities and statutory audits.
• Maintain legal records, registers, and documentation.
• Manage disciplinary cases, domestic inquiries, and misconduct investigations.
• Draft charge sheets, warning letters, suspension orders, and inquiry reports.
• Ensure disciplinary actions are legally compliant and procedurally fair.
• Monitor contractor compliance and workforce deployment.
• Ensure adherence to labour law requirements by contractors.
• Review contractor licenses, statutory records, and wage payment.
• Organize town halls, employee meetings, and communication forums.
• Support employee recognition and welfare initiatives.
• Monitor employee morale and recommend improvement actions.
• Prepare monthly ER and IR dashboards.
• Track absenteeism, attrition, disciplinary cases, grievances, and union issues.
• Analyze trends and recommend proactive actions.

What we will love about you:

To maintain a positive and productive work environment by fostering strong employee-management relationships, resolving workplace concerns effectively, ensuring compliance with employment laws and company policies, and driving employee engagement initiatives that support organizational success.

Educational Qualification:

• MSW/MBA/PGDM OR Equivalent in Human Resource, Industrial Relations OR Labour Welfare
• Degree/Diploma in Labour Laws/Law preferred.

Desired Experience:

12-15+ years in manufacturing environment

Internal Stakeholders:

Plant Employees/Union, Supervisors & Managers

External Stakeholders:

Labour Authorities, Legal Counsel

Managerial Skills:

• Good Interpersonal Skills.

Leadership Competencies:

Ability to deal with plant people, Supervisors, Line Managers & good in teamwork

• Act as a valuable team player
• Drive for Quality and excellence
• Discipline and compliance
• Make decisions with speed and determination

Key Technical /Functional Competencies:

• Industrial Relations Management , Labour Laws & Statutory Compliances
• Collective Bargaining & Negotiation Skills
• Conflict Resolution, Stakeholder Management
• Investigation, Domestic Enquiry and Disciplinary Actions Management
• Conciliation & Labour Court proceedings
• Communication & Influencing Skills
• Employee Engagement Programs
• Contract Labour Administration
• Analytical & Problem-Solving Skills
• Leadership and Team Management

Soft Skills Communication & Influencing:

Excellent verbal and written communication skills, Strong presentation and stakeholder management, abilities, Ability to communicate effectively with shop- floor employees, union leaders, and senior management.

Negotiation Skills:

Strong negotiation and persuasion capabilities, Ability to achieve win-win outcomes during wage settlements and conflict situations, Skilled in handling difficult conversations professionally.

Conflict Resolution:

Ability to mediate disputes and build consensus, Maintains neutrality while managing Sensitive employee matters, Effective problem-solving under challenging situations.

Emotional Intelligence:

High level of empathy and interpersonal sensitivity, Ability to understand employee concerns and organizational priorities, Strong relationship-building capabilities across all levels.

Leadership & Team Management:

Ability to lead ER initiatives independently, Coach and mentor HR and administrative teams, Demonstrates accountability and ownership in resolving workforce issues.

Decision Making:

Sound judgment in employee relations and disciplinary matters, Ability to make balanced decisions considering legal, ethical, and business implications, Strong risk assessment capability.

Resilience & Composure:

Ability to remain calm under pressure during industrial disputes or crisis situations, Demonstrates maturity and professionalism while handling sensitive cases, Comfortable working in a dynamic manufacturing environment.

Influencing Without Authority:

Ability to build trust and influence stakeholders across departments, Creates alignment between management and workforce objectives, Drives employee relations initiatives through collaboration.

Relationship Management:

Builds credibility with unions, employees, contractors, and government authorities, Maintains long‑term productive relationships with internal and external stakeholders.

Adaptability & Change Management:

Supports organizational transformation and workforce changes, Effectively manages employee concerns during business transitions, Encourages acceptance of new policies and practices.

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.

Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws. As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach.

To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com

Roquette is a global leader in sustainable plant-based solutions, driving innovation and strong partnerships that are shaping the future of nutrition, health, and bioindustry.

The company harnesses natural resources such as wheat, corn, seaweed, and cellulose to craft high-performance ingredients used in everyday foods, oral medications, advanced biopharmaceuticals, and a range of bio-based products.

A family-owned company with over 90 years of expertise and 11,000 employees, Roquette serves clients in over 150 countries and is committed to creating lasting value for customers, patients, consumers, and society.

Together, we turn the potential of nature into the essentials of life.

Discover more about Roquette here.