Environment Analyst

NatWest Group; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

NatWest Group in Bengaluru seeks an Environment Analyst to support non-production environments and dashboards, enabling platform changes and ensuring customer value. You will collaborate with Environment Managers and a range of stakeholders across the bank to deliver reliable, automated, scalable environments.

The role emphasizes flexibility, cross-functional teamwork, and improving resilience and uptime through automation and effective communication.

Qualifications

• Strong communication and collaboration skills.
• Knowledge of scaled Agile and Prince2 methodologies.
• Experience with value stream, portfolio, platform and feature team levels.
• Ability to work with multiple stakeholders and teams.
• Experience in delivering environment-related changes and dashboards.

Responsibilities

• Support non-production environments and dashboards.
• Monitor environment health, performance and availability; proactively resolve issues.
• Collaborate with technology teams and stakeholders to implement environment changes.
• Drive process automation to improve efficiency and reliability.
• Engage with bank stakeholders to ensure environment readiness and value delivery.

Skills

Communication

Scaled Agile

Prince2

Stakeholder management

Backlog refinement

Job description

Join us as an Environment Analyst

• In this key role, you’ll support a set of environments used by a platform’s applications and assist as a point of contact for environment related activities
• We’ll look to you to assist Environment Managers in preparing a rolling environmental strategy which considers risks in relation to stability and resilience
• You’ll be joining a collaborative and supportive team, and have the opportunity to work with a range of stakeholders across the bank
• We're offering this role at senior analyst level

What you'll do

We’re looking for an Environment Analyst to enable the successful implementation of platform change and deliver customer value by assisting Environment Managers to deliver complex and critical environment related activities. You’ll help create stories and features for the domain backlog to enable a continual progression of changes and look for ways to improve efficiency, resilience, reliability, quality and manual inconsistency by increasing the use of automation and virtualisation.

Your responsibilities will also include:

• Supporting Environment Managers in managing a set of non-production environments and maintaining non-production environment dashboards
• Understanding and maintaining a focus on customer value and providing a positive customer experience
• Working with Environment Managers to understand the upcoming flow of work and the customer vision in order to contribute to a fast response to environment related needs
• Understanding and communicating the environment status, health checks and status reports for the platform’s environments
• Working with a range of stakeholders across the bank and third-party suppliers to make sure that platform environments are optimised

The skills you'll need

We’re looking for a capable communicator, with knowledge of scaled Agile and Prince 2 tools and methodologies spanning value stream, portfolio, platform and feature team levels. You’ll also need technical knowledge, including platform, technology, products and domains and experience in multiple languages or technical domains.

We’ll also expect:

• Experience in supporting and maintaining non-production environments and related dashboards
• Experience in monitoring environment health, performance, and availability, with the ability to proactively identify and resolve issues
• Expertise in delivering environment changes through collaboration with technology teams and stakeholders
• Expertise in process automation to improve efficiency and reliability
• Good collaboration and stakeholder management skills