Environment Analyst

NatWest Group; Chennai District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

NatWest Group in Chennai, India seeks an Environment Analyst to enable platform change and deliver customer value by supporting Environment Managers. You will help create backlog stories and features to drive automation and improve resilience, reliability and efficiency.

The role focuses on managing non-production environments, dashboards and proactive issue resolution, while collaborating with stakeholders across the bank to optimise environment health and performance.

Qualifications

• Experience in supporting non-production environments and related dashboards.
• Experience monitoring environment health, performance, and availability.
• Expertise delivering environment changes through collaboration with technology teams.

Responsibilities

• Enable successful implementation of platform changes and deliver customer value by assisting Environment Managers.
• Create stories and features for the domain backlog to enable continual progression of changes and drive automation/virtualisation.
• Support Environment Managers with non-production environments and dashboards, maintaining focus on customer value.
• Communicate environment status, health checks and reports to stakeholders across the bank.
• Collaborate with a range of stakeholders and third-party suppliers to optimise platform environments.

Skills

Communication

Scaled Agile

Prince2

Stakeholder management

Job description

Join us as an Environment Analyst

• In this key role, you’ll support a set of environments used by a platform’s applications and assist as a point of contact for environment related activities
• We’ll look to you to assist Environment Managers in preparing a rolling environmental strategy which considers risks in relation to stability and resilience
• You’ll be joining a collaborative and supportive team, and have the opportunity to work with a range of stakeholders across the bank
• We're offering this role at senior analyst level

What you'll do

We’re looking for an Environment Analyst to enable the successful implementation of platform change and deliver customer value by assisting Environment Managers to deliver complex and critical environment related activities. You’ll help create stories and features for the domain backlog to enable a continual progression of changes and look for ways to improve efficiency, resilience, reliability, quality and manual inconsistency by increasing the use of automation and virtualisation.

Your responsibilities will also include:

• Supporting Environment Managers in managing a set of non-production environments and maintaining non-production environment dashboards
• Understanding and maintaining a focus on customer value and providing a positive customer experience
• Working with Environment Managers to understand the upcoming flow of work and the customer vision in order to contribute to a fast response to environment related needs
• Understanding and communicating the environment status, health checks and status reports for the platform’s environments
• Working with a range of stakeholders across the bank and third-party suppliers to make sure that platform environments are optimised

The skills you'll need

We’re looking for a capable communicator, with knowledge of scaled Agile and Prince 2 tools and methodologies spanning value stream, portfolio, platform and feature team levels. You’ll also need technical knowledge, including platform, technology, products and domains and experience in multiple languages or technical domains.

We’ll also expect:

• Experience in supporting and maintaining non-production environments and related dashboards
• Experience in monitoring environment health, performance, and availability, with the ability to proactively identify and resolve issues
• Expertise in delivering environment changes through collaboration with technology teams and stakeholders
• Expertise in process automation to improve efficiency and reliability
• Good collaboration and stakeholder management skills