Enterprise Presales Consultant - CPaaS & Network APIs

Comviva Technology; Gurugram District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Comviva Technology seeks an experienced Presales specialist to own end-to-end presales cycles for CPaaS and Network API offerings in enterprise contexts. You will engage with CXOs and IT teams, translate business needs into technical solutions, and design architectures that align with product capabilities and network constraints.

You will position CPaaS capabilities (SMS, Voice, WhatsApp, OTP, APIs) for digital transformation and prepare BoQs, pricing inputs, and technical sections of RFPs/RFIs.

Qualifications

• 4-8 years of experience in enterprise presales/solution consulting in telecom or digital communications domain.
• Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows.
• Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models.
• Familiarity with Network APIs / NaaS concepts is highly desirable.

Responsibilities

• Own end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.
• Engage with enterprise customers to understand business requirements, use cases, and technical expectations.
• Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.
• Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases.
• Articulate the value of Network APIs to enterprise and partner ecosystems.
• Act as technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.
• Build strong enterprise customer relationships and connect with CXOs, IT heads, and digital teams.
• Collaborate with Sales, Product Management, Engineering, and Delivery to ensure solution feasibility and alignment.
• Prepare detailed BoQs, solution pricing inputs, and technical commercials for enterprise proposals.
• Assist in proposal responses, including technical sections of RFPs/RFIs.
• Provide structured feedback from engagements to product teams for feature enhancements and roadmap inputs.

Skills

Enterprise presales

Solution consulting

CPaaS platforms

APIs integration

Network APIs

BoQ preparation

Demos workshops

Client engagement

Education

Bachelor's degree in Engineering

Job description

Key Responsibilities

Presales Solutioning

• Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.
• Engage with enterprise customers to understand business requirements, use cases, and technical expectations.
• Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints.
• Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases.
• Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems.

Customer Interaction Stakeholder Management

• Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions.
• Build strong enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams.
• Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment.

Commercials BoQ

• Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals.
• Assist in proposal responses, including technical sections of RFPs/RFIs.

Product Market Feedback

• Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs.
• Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API domains.

Required Skills Experience

Domain Technical

• 4-8 years of experience in enterprise presales / solution consulting within the telecom or digital communications domain.
• Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows.
• Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models.
• Familiarity with Network APIs / NaaS concepts is highly desirable.

Presales Commercial

• Proven experience handling enterprise presales cycles, from discovery to deal support.
• Hands-on experience in BoQ preparation, solution costing, and proposal support.
• Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs.

Soft Skills

• Excellent communication and presentation skills with the ability to explain complex solutions in simple business terms.
• Strong enterprise connect and relationship-building capability.
• Ability to work in cross-functional teams and manage multiple opportunities in parallel.
• High ownership mindset with attention to detail and execution discipline.

Preferred Qualifications

• Bachelor s degree in Engineering (Telecom / IT / Computer Science) or equivalent.
• MBA or business exposure is a plus.
• Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred.

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