Enterprise Operations PROCESS INNOVATION PROFESSIONAL-LEAD TO CASH Professional GURGAON, IN
IBM
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Job summary
IBM India Private Limited in Gurgaon is seeking a Manager - Lead to Cash with 10-12 years of experience to lead organizations through complex Lead to Cash processes and cross-functional collaboration.
You will apply process improvement methods, work with Marketing, Sales, Delivery, Finance, and Supply Chain, and ensure governance while delivering tailored client solutions. This onsite role supports IBM Consulting and digital transformation initiatives.
Qualifications
- Exposure to process improvement methodologies to enhance Lead to Cash efficiency.
- Experience working with cross-functional teams across Marketing, Sales, Product Development, Delivery, Finance and Supply Chain.
- Exposure to Sales and Revenue Management including price quoting, customer service, project and order management.
- Experience with business operations and compliance to meet regulatory standards.
- Exposure to business analysis to identify opportunities for improvements.
Responsibilities
- Implement Process Improvements to Lead to Cash across the client orgs.
- Manage Cross-Functional Collaboration among Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain.
- Deliver Client Solutions through expertise in sales management, pricing, customer service, project and order management.
- Ensure Compliance and Governance with regulatory requirements and industry standards.
- Analyze Business Operations to identify opportunities and provide implementation recommendations.
Skills
Education
Job description
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
As a Process Innovation Professional specializing in Lead to Cash, you will leverage your expertise to lead organizations through complex transactions across multiple departments. Your comprehensive skill set and in-depth industry knowledge will enable you to drive process innovation and implement leading-edge solutions tailored to clients'tactical and strategic requirements.
Your primary responsibilities will include:
- Implement Process Improvements: Apply your knowledge of process best practices and tools to identify areas for improvement and implement changes that enhance the overall efficiency of the Lead to Cash process.
- Manage Cross-Functional Collaboration: Collaborate with various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to ensure seamless process execution and effective communication.
- Deliver Client Solutions: Utilize your expertise in sales management, price quote, customer service, project management, order management, and revenue management to deliver tailored solutions that meet clients' specific needs.
- Ensure Compliance and Governance: Apply your understanding of business operations, process management, and compliance to ensure that all process innovations and solutions adhere to regulatory requirements and industry standards.
- Analyze Business Operations: Perform analysis of business operations to identify opportunities for process improvements and provide recommendations for implementation.
Bachelor's Degree
Master's Degree
- Exposure to Process Improvement Methodologies: Familiarity with process best practices and tools to identify areas for improvement and implement changes that enhance the overall efficiency of the Lead to Cash process.
- Experience Working with Cross-Functional Teams: Collaboration with various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain, to ensure seamless process execution and effective communication.
- Exposure to Sales and Revenue Management: Understanding of sales management, price quote, customer service, project management, order management, and revenue management to deliver tailored solutions that meet clients' specific needs.
- Experience with Business Operations and Compliance: Understanding of business operations, process management, and compliance to ensure that all process innovations and solutions adhere to regulatory requirements and industry standards.
- Exposure to Business Analysis: Familiarity with analysis of business operations to identify opportunities for process improvements and provide recommendations for implementation.
- Industry Knowledge: Exposure to various industries, including understanding of industry-specific regulations and standards, to tailor process innovations and solutions to clients' needs.
- Process Excellence Tools: Familiarity with process excellence tools and methodologies, such as Lean or Six Sigma, to analyze and improve the Lead to Cash process.
- Business Analytics: Exposure to business analytics and data analysis to inform process improvements and measure the effectiveness of implemented solutions.
10-12
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
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Manager - Lead to Cash
135430
GURGAON
Country
India
Onsite
Enterprise Operations
Regular
Professional
Company
Night
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