Enterprise Content Management

Coforge; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Coforge in India is seeking an ECM Administrator to support IT operations in a fast-paced manufacturing environment, focusing on IBM FileNet ECM Platform. You will administer, monitor, patch, upgrade, and maintain the FileNet environment; manage access, system health, and incident resolution with SLA alignment.

Additionally, you will prepare technical documentation, SOPs, and knowledge articles, and coordinate with OEM/vendor teams for issue resolution.

Qualifications

• Experience administering IBM FileNet ECM Platform in production.
• Knowledge of FileNet components and repository management.
• Experience with installation, configuration, patching and upgrades.

Responsibilities

• Administer, monitor, and maintain the IBM FileNet ECM Platform.
• Perform installation, configuration, patching, upgrades, and environment maintenance.
• Manage users, groups, roles, and access permissions across the FileNet environment.
• Monitor system health, performance, and repository availability.
• Troubleshoot platform, application, and content repository issues.
• Handle incidents, service requests, and problem management activities within agreed SLAs.
• Coordinate with OEM/vendor support teams for issue resolution and escalation.
• Perform backup, recovery, and preventive maintenance activities as per FMS scope.
• Ensure adherence to security, compliance, and operational standards.
• Prepare technical documentation, operational reports, SOPs, and knowledge articles.

Skills

IBM FileNet ECM platform

Job description

Skills Required: IBM FileNet ECM platform

Notice Period: Immediate joiner or up to 1 month.

We at Coforge are seeking a "ECM Administrator" to support IT operations in a fast-paced manufacturing environment

Key Responsibilities:

• Administer, monitor, and maintain the IBM FileNet ECM Platform.
• Perform installation, configuration, patching, upgrades, and environment maintenance activities.
• Manage users, groups, roles, and access permissions across the FileNet environment.
• Monitor system health, performance, and repository availability.
• Troubleshoot platform, application, and content repository issues.
• Handle incidents, service requests, and problem management activities within agreed SLAs.
• Coordinate with OEM/vendor support teams for issue resolution and escalation.
• Perform backup, recovery, and preventive maintenance activities as per FMS scope.
• Ensure adherence to security, compliance, and operational standards.
• Prepare technical documentation, operational reports, SOPs, and knowledge articles.