Enterprise Business Application Advisor

NTT DATA, Inc.; Bengaluru; In loco; INR 2.500.000 - 5.000.000; Tempo pieno

Descrizione del lavoro

NTT DATA, Inc. is seeking a Senior SAP Basis/HANA Architect in Bengaluru to lead AMS delivery, design scalable SAP landscapes, and own technical roadmaps. You will guide migrations, upgrades, and governance while coordinating with functional and infrastructure teams to ensure high-quality outcomes.

The role requires presales engagement, proposal contribution, and client presentations, with a focus on delivering reliable, scalable SAP solutions across cloud and on-prem environments.

Competenze

• Expert-level SAP Basis and HANA knowledge required.
• Experience leading AMS delivery and client engagements.
• Ability to design scalable SAP landscapes and functional roadmaps.

Mansioni

• Lead complex SAP projects including S/4HANA migrations and upgrades.
• Define technical standards and governance for SAP Basis and SAP HANA.
• Act as SME in presales, drafting technical content for RFPs/RFIs and proposals.
• Manage cutover strategies for near-zero downtime go-lives.
• Coordinate with cross-functional teams across development, infra, and clients.

Conoscenze

SAP Landscape Design

HANA Expertise

Technical Roadmap

Governance & Standards

Migration & Upgrades

Cutover Management

Cross-Functional Coordination

Delivery Assurance

Technical Solutioning

Proposal Development

Sizing & ROI Modeling

Client Presentations

Strumenti

SUM/DMO

Descrizione del lavoro

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• SAP Landscape Design: Design and architect complex, scalable, and resilient SAP landscapes (ECC, S/4HANA, BW/4HANA, BPC, SolMan, PO/PI, BTP,BDC) across on-premises, public, and private cloud environments (e.g., Azure, AWS, GCP, RISE with SAP).Azure Solution Architecting for SAP Workloads
• HANA Expertise: Provide expert-level guidance on SAP HANA database administration, high-availability (HA), disaster recovery (DR), performance tuning, security, and data volume management.
• Technical Roadmap: Define the technical roadmap for customers' SAP systems, aligning with business objectives and SAP's Intelligent Enterprise strategy.
• Standardization & Governance: Establish and enforce technical standards, best practices, and governance policies for the SAP Basis domain.
• Migration & Upgrade Strategy: Lead the planning and execution of complex SAP projects, including:
  • S/4HANA System Conversions (Brownfield) and New Implementations (Greenfield).
  • OS/DB Migrations (e.g., to HANA or Cloud).
  • Major SAP Release Upgrades, EHP installations, and Support Pack/Stack application (using tools like SUM/DMO).
• Cutover Management: Develop and lead detailed, near-zero downtime cutover strategies for go-lives.
• Cross-Functional Coordination: Serve as the technical lead, coordinating closely with Functional, Development (ABAP/Fiori), Infrastructure, and client teams.
• Delivery Assurance: Ensure project deliverables are met on time, within budget, and to the highest quality standards.
• Solutioning: Act as the primary technical subject matter expert (SME) during the presales phase, conceptualizing and designing competitive technical solutions (including AMS, Migration, Upgrade, and Cloud strategies).
• Proposal Development: Contribute technical content to RFPs/RFIs, SOWs (Statements of Work), and proposals, ensuring technical accuracy and alignment with client requirements.
• Sizing & TCO/ROI: Conduct comprehensive SAP system sizing (Hardware and Cloud resources) and develop detailed TCO (Total Cost of Ownership) and ROI (Return on Investment) models to support commercial proposals.
• Client Presentations: Present technical solutions and strategies confidently to C-level executives, technical teams, and business stakeholders.

4. Application Management Services (AMS) Leadership (AMS Support Lead)

• Support Strategy: Design and lead the delivery model for SAP Basis Application Management Services (AMS), ensuring SLA adherence and high customer satisfaction.
• Escalation Management: Serve as the top-tier technical escalation point for critical incidents, problem management, and complex Basis/HANA issues.
• Continuous Improvement: Drive proactive technical improvements, automation initiatives, and performance optimization within the managed services landscape.
• Team Mentorship: Mentor and guide Basis/HANA administrators and support teams, fostering technical growth and operational excellence.