Enterprise Architect BPA

Ericsson; Chennai District; On-site; INR 4,200,000 - 6,400,000; Full time

Job summary

Ericsson in India (Bangalore) is seeking an experienced Enterprise Architect to shape and govern business process architecture across Service Delivery. You will standardise processes, align enterprise platforms, and drive architectural governance across cross-functional teams.

The role requires deep knowledge of enterprise systems, architecture governance, and a track record of delivering scalable transformation. Strong communication and stakeholder influence are essential for success.

Qualifications

• Proven experience as an Enterprise Architect or similar leadership role.
• 10+ years of relevant experience.
• Strong knowledge of business process modelling and governance.
• Experience with SDLC, APIs and microservices.
• Familiarity with ARIS, LeanIX, ArchiMate, or equivalents.
• Experience with CRM, workflow, and risk systems.
• Ability to influence stakeholders across teams.
• Excellent presentation and communication skills.
• Knowledge of cloud-native ecosystems and AI/ML in telecom is a plus.

Responsibilities

• Analyse the existing Service Delivery application landscape, enterprise systems, and associated business processes.
• Document and govern business processes, application interactions, APIs, and information flows across Service Delivery ecosystems.
• Identify opportunities for process simplification, standardization, automation, and optimization within the SD IT landscape.
• Define and maintain enterprise business architecture models, process maps, application interaction flows, and architecture artifacts.
• Drive alignment across enterprise platforms including CRM, project and portfolio management, risk management, workflow systems, and custom-built applications.
• Collaborate with Service Engineering and application teams to ensure alignment between business processes, application architecture, and implementation approaches.
• Contribute to enterprise architecture standards, integration patterns, governance frameworks, and software engineering best practices.
• Participate in Architecture & Technology Board reviews and governance decision-making processes.
• Collaborate with stakeholders across Service Delivery, Enterprise organizations, and external units to drive architectural alignment and reuse.
• Ensure lifecycle management and continuous evolution of business process architecture within the SDLC ecosystem.
• Stay current with evolving enterprise architecture practices, business process methodologies, software architecture trends, and digital transformation initiatives.

Tools

ARIS/LeanIX/ArchiMate

Job description

Job Description:

Join our Team

About this opportunity

We are looking for a skilled Enterprise Architect to join the Architecture & Technology Board and play a key role in shaping and governing business process architecture and enterprise system alignment across Service Delivery. The successful candidate will collaborate with cross-functional teams to analyse, standardise, and optimise business processes, while driving coherence across enterprise platforms, applications, and architectural governance.

This role requires strong understanding of enterprise systems, business process architecture, software application ecosystems, and architecture governance practices to enable scalable, standardised, and transformation-driven delivery models.

What you will do

• Analyse the existing Service Delivery application landscape, enterprise systems, and associated business processes
• Document and govern business processes, application interactions, APIs, and information flows across Service Delivery ecosystems
• Identify opportunities for process simplification, standardization, automation, and optimization within the SD IT landscape
• Define and maintain enterprise business architecture models, process maps, application interaction flows, and architecture artifacts using tools such as ARIS, LeanIX, ArchiMate, or similar
• Drive alignment across enterprise platforms including CRM, project and portfolio management, risk management, workflow systems, and custom-built applications
• Collaborate with Service Engineering and application teams to ensure alignment between business processes, application architecture, and implementation approaches
• Contribute to enterprise architecture standards, integration patterns, governance frameworks, and software engineering best practices
• Participate in Architecture & Technology Board reviews and governance decision-making processes
• Collaborate with stakeholders across Service Delivery, Enterprise organizations, and external units to drive architectural alignment and reuse
• Ensure lifecycle management and continuous evolution of business process architecture within the SDLC ecosystem
• Stay current with evolving enterprise architecture practices, business process methodologies, software architecture trends, and digital transformation initiatives

The skills you bring

• Proven experience as an Enterprise Architect, Business Process Architect, or similar architecture leadership role
• Should have 10+ years of relevant experience
• Strong understanding of business process modelling, enterprise systems, software application architecture, and governance frameworks
• Good understanding of software development lifecycle (SDLC), integration architectures, APIs, microservices, and enterprise application ecosystems
• Hands‑on experience with enterprise architecture and modelling tools such as ARIS, LeanIX, ArchiMate, or similar
• Strong understanding of enterprise platforms such as CRM, workflow, project portfolio management, and risk systems
• Ability to influence stakeholders and drive alignment across business, engineering, and cross‑functional teams
• Strong analytical, documentation, process optimisation, and system‑thinking capabilities
• Understanding of cloud‑native application ecosystems and modern software engineering practices is a plus
• Relevant certifications (TOGAF, BPMN, ITIL, or equivalent) are a plus
• Should be familiar with Agile/DevOps etc.
• Should be familiar with data architecture and data flow
• Should possess excellent presentation and communication skills
• Familiarity with AI/ML concepts and their application in telecom

Why join Ericsson

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realise their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city

India (IN) || Bangalore