Enterprise Account Manager 4

HP; Bengaluru; On-site; INR 2,000,000 - 3,600,000; Full time

Job summary

HP in Bengaluru is seeking a seasoned Senior Enterprise Account Manager to focus on enterprise accounts, align HP capabilities with client IT and business priorities, and drive long-term revenue growth. You will build strategic account plans, nurture relationships, and collaborate across teams to ensure unified customer success.

The role emphasizes data-driven insights, mentorship to junior staff, and staying ahead of industry trends to provide informed guidance to customers.

Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in customer relationship management, account management, or a related field.
• Strong enterprise account management and cross-functional collaboration skills.

Responsibilities

• Focus on enterprise accounts and align capabilities with client business priorities to drive long-term revenue growth.
• Build and execute account business plans to grow share in the accounts.
• Act as voice of the customer to drive product improvements based on feedback.
• Strengthen client relationships and serve as trusted advisor for business and IT concerns.
• Collaborate with marketing, product management, and technical support for unified customer success.
• Develop business-case rationale for client proposals and investments.
• Maintain sales pipeline through identifying, nurturing, and closing new opportunities.
• Utilize data analytics to identify trends and opportunities in customer relationships.
• Stay updated on industry trends and competitive landscape to guide customers.
• Provide mentorship to junior account managers and share best practices.

Skills

Account Management

Business Development

Business Planning

Business To Business

Cross-Selling

Customer Relationship Management

Finance

Market Share

Marketing

Product Knowledge

Sales Strategy

Sales Territory Management

Upselling

Value Propositions Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity Impact & Scope

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline

Job description

• This role is responsible for focusing on enterprise accounts and aligning the organization's capabilities with clients' business priorities to drive long-term revenue growth while strengthening customer relationships. The role creates and executes strategic plans to build a robust sales pipeline while collaborating across teams to ensure unified customer success. The role stays informed about industry trends and utilizes data-driven insights to enhance customer relationships, mentor junior team members, and drive organizational success. Responsibilities
• Understands the client industry to identify the client’s business strategies and challenges and align the organization’s capabilities to the client’s business and IT priorities.
• Builds and executes account business plans including transactional and strategic initiatives to grow the organization’s share in the accounts.
• Acts as the voice of the customer within the organization, driving product improvements and enhancements based on customer feedback.
• Strengthens the organization’s relationship with the client maintaining a high level of loyalty and acting as a trusted advisor for business and IT-related concerns.
• Collaborates closely with internal teams, including marketing, product management, and technical support, to ensure a unified approach to customer success.
• Develops a business-case approach to provide business rationale for client proposals and investments.
• Builds and maintains sales pipeline activity by identifying, nurturing, and closing new solution opportunities.
• Utilizes data and analytics to identify trends, opportunities, and areas for improvement in customer relationships.
• Stays updated on industry trends and competitive landscape to provide informed guidance to customers.
• Provides guidance and mentorship to junior account managers, sharing best practices and insights. Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in customer relationship management, account management, or a related field. Preferred Certifications NA Knowledge & Skills
• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Product Knowledge
• Sales Strategy
• Sales Territory Management
• Upselling
• Value Propositions Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects. Complexity
• Provides highly innovative solutions to complex problems within established policy. Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Description -

Job Summary

• This role is responsible for focusing on enterprise accounts and aligning the organization's capabilities with clients' business priorities to drive long-term revenue growth while strengthening customer relationships. The role creates and executes strategic plans to build a robust sales pipeline while collaborating across teams to ensure unified customer success. The role stays informed about industry trends and utilizes data-driven insights to enhance customer relationships, mentor junior team members, and drive organizational success. Responsibilities
• Understands the client industry to identify the client’s business strategies and challenges and align the organization’s capabilities to the client’s business and IT priorities.
• Builds and executes account business plans including transactional and strategic initiatives to grow the organization’s share in the accounts.
• Acts as the voice of the customer within the organization, driving product improvements and enhancements based on customer feedback.
• Strengthens the organization’s relationship with the client maintaining a high level of loyalty and acting as a trusted advisor for business and IT-related concerns.
• Collaborates closely with internal teams, including marketing, product management, and technical support, to ensure a unified approach to customer success.
• Develops a business-case approach to provide business rationale for client proposals and investments.
• Builds and maintains sales pipeline activity by identifying, nurturing, and closing new solution opportunities.
• Utilizes data and analytics to identify trends, opportunities, and areas for improvement in customer relationships.
• Stays updated on industry trends and competitive landscape to provide informed guidance to customers.
• Provides guidance and mentorship to junior account managers, sharing best practices and insights. Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in customer relationship management, account management, or a related field. Preferred Certifications NA Knowledge & Skills
• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects. Complexity
• Provides highly innovative solutions to complex problems within established policy. Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (India)

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"