Engineering Manager

Trackier Company; Dadri; On-site; INR 4,200,000 - 6,200,000; Full time

Benefits offered by this job

Comprehensive medical insurance

5-day work week

Professional development support

Job summary

Trackier Company is seeking an Engineering Manager to lead a backend team and own delivery across scalable services. You will unblock engineers and customers, ensuring high technical quality while working closely with product and support teams.

You will guide architecture decisions, manage RFCs, incidents, and the technical roadmap, and ensure production readiness on modern cloud platforms. Strong communication and hands-on expertise in Node.js/Go are essential.

Qualifications

• 8+ years in software engineering with time as an Engineering Manager or lead with direct people responsibility.
• BE/Btech graduate with strong technical foundation.
• Comfortable in working from office.
• Has owned delivery for backend teams shipping production services.
• Strong communicator capable of explaining technical issues to customers and leadership.
• Experience with distributed backend systems: APIs, gRPC, Kafka, data stores, caches.
• Hands-on in Node.js and/or Go to review designs and debug with the team.
• Experience deploying and operating services on public clouds like GCP or DigitalOcean.

Responsibilities

• Lead, coach, and grow a backend engineering team with 1:1s, performance reviews, hiring, and career progression.
• Own delivery: define scope, sequencing, risks, and shipping against the roadmap.
• Unblock the team by resolving priorities, dependencies, design decisions, and load.
• Communicate clearly with customers, support, product, and engineering—no jargon on status.
• Own customer escalations: join calls, set expectations, coordinate engineering response, and close loop.
• Set engineering standards: architecture reviews, testing, production readiness, and conflict-free service calls.

Skills

Backend leadership

Distributed systems

Go

Node.js

TypeScript

Cloud deployment

Customer escalations

Education

BE/Btech degree

Tools

MongoDB

ClickHouse

Redis

Memcached

REST

gRPC

Kafka

Google Pub/Sub

Docker

Kubernetes

Jenkins

GitHub Actions

Argo

Job description

At Trackier, we’re building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 9 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across Performance, eCommerce, Mobile.

Trackier is Customisable Performance Marketing Software used by Ad Networks, Agencies and Advertisers to manage publisher relations. The Trackier Performance Marketing Platform enables you to create, automate, measure, and optimize all of your marketing Campaigns, Publishers, and advertisers, creatives and conversions in one place.

We are looking for an Engineering Manager for our team. You will lead people and delivery, keep technical quality high, and sit in front of customers when something is blocked or broken. You do not need to write the most code on the team. You do need to understand the systems well enough to unblock engineers and customers.

Roles and responsibilities

Architecture & Design Leadership

• Lead, coach, and grow a backend engineering team: 1:1s, performance, hiring, and career growth.
• Own delivery: scope, sequencing, risk, and shipping against the roadmap.
• Unblock the team — priorities, dependencies, design decisions, and operational load.

Customers & Communication

• Communicate clearly with customers, support, product, and engineering — no jargon hiding the actual status.
• Unblock customers from a technical perspective: reproduce, triage, explain impact, and drive a fix or workaround.
• Own customer escalations: join the call, set expectations, coordinate the engineering response, and close the loop.

Technical Leadership

• Hold the bar on architecture, reviews, testing, and production readiness for backend systems.
• Make or facilitate calls across services, data stores, and messaging — without becoming the bottleneck.
• Partner with SDE-3s and tech leads on RFCs, incidents, and the technical roadmap.

Production

• Ensure the team can deploy, roll back, and debug services on GCP and DigitalOcean.
• Drive incident response and post-incident follow-through when production or a customer is hurting.

Engineering Practices

• Install simple habits: design reviews, on-call, observability, documentation.
• Use AI tools for coding, review, tests, and docs; keep accountability with the engineer who ships.

Technologies We Use

• Languages / runtime: Go, Node.js (JavaScript / TypeScript).
• Data: MongoDB, ClickHouse, Redis, Memcached.
• APIs & messaging: REST, gRPC, Kafka, Google Pub/Sub.
• Cloud & delivery: GCP, DigitalOcean, Docker, Kubernetes, Jenkins / GitHub Actions, Argo.
• Observability: Grafana.

• 8+ years in software engineering, including time as an Engineering Manager or lead with direct people responsibility.
• BE/Btech graduate.
• Comfortable in working from office.
• Has owned delivery for a backend team shipping production services.
• Strong communicator — can explain a technical issue to a customer and a trade-off to leadership.
• Has handled customer or production escalations: triage, communication, and close-out.
• Working fluency with distributed backend systems: APIs, gRPC, Kafka or equivalent, data stores, caches.
• Hands-on enough in Node.js (JavaScript / TypeScript) and/or Go to review designs and debug with the
• team.
• Understands deploying and operating services on a public cloud (GCP and/or DigitalOcean preferred).
• Can work from production evidence: logs, metrics, traces, Grafana or equivalent.
• Uses AI assistants for coding, reviews, tests, and documentation — without lowering the quality bar.

• Performance-driven culture with accelerated growth opportunities for high achievers
• Best-in-industry compensation aligned with your skills and contributions
• Comprehensive medical insurance coverage and employee-focused benefits
• Attractive reimbursement policies that support your professional and personal development
• 5-day working week designed to promote work-life balance and long-term career success