Engineering Associate

Marriott Hotels India; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Marriott Hotels India is seeking an Engineering Associate to coordinate with departments for maintenance requests, keep purchase orders, and uphold safety policies. The role includes guest interaction, professional communication, and accurate record-keeping in a hotel environment.

The ideal candidate has at least 2 years of related experience and a high school diploma or GED. This is an on-site position at our Chennai property, with emphasis on safety and guest satisfaction.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Coordinate with departments to respond to maintenance requests and resolve issues; maintain rooms out of order when needed.
• Maintain purchase orders log and file according to payments; ensure orders match packing slips.
• Follow all safety and security policies; report hazards, accidents, or injuries; complete safety trainings.
• Meet guests with professional language; assist guests with disabilities and acknowledge guests per standards; show appreciation.
• Read and verify information; use computers and/or POS systems; answer phones with proper etiquette.

Skills

Guest service

Safety compliance

Facilities coordination

Communication skills

Record keeping

Education

High school diploma or GED

Tools

POS systems

Computers

Job description

Engineering Associate POSITION SUMMARY

Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level Mid Level