Engineer - IT Operations & Infrastructure

Tata Communications; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Tata Communications in Pune invites an IT Operations Engineer to lead day-to-day Linux platform operations across SUSE, Ubuntu, RedHat, and CentOS. The role focuses on system stability, incident resolution, and proactive support under guidance from senior engineers.

You will install, upgrade, monitor performance, manage backups, assist internal teams, and contribute to change management while documenting processes and metrics.

Qualifications

• Bachelor's degree in Computer Science, IT or related field.
• 3-4 years of hands-on Linux server management in enterprise environments.
• Strong Linux installation, configuration and administration skills.
• Good understanding of IT operations, monitoring and troubleshooting.
• Basic scripting in Bash, Python or Perl.
• Knowledge of security, patch management and backups.
• Familiarity with virtualization (VMware, KVM) and cloud environments is a plus.

Responsibilities

• Manage and support Linux servers, ensuring high availability and performance.
• Identify, troubleshoot, and resolve technical issues promptly.
• Respond effectively to user requests and communicate technical information clearly.
• Install, upgrade, and configure hardware and software components to latest versions.
• Monitor and track system performance, helpdesk tickets, and operational metrics.
• Provide applications support for internal teams and business-critical applications.
• Generate reports related to ticketing, system health, and operational metrics.
• Conduct preliminary research, documentation, and analytics for ongoing operational improvements.
• Collaborate with internal IT teams to implement solutions and follow change management procedures.

Skills

Linux administration

Scripting (Bash, Python, Perl)

Troubleshooting

Education

Bachelor's degree in Computer Science/IT or related field

Tools

SUSE

Ubuntu

RedHat

CentOS

VMware

KVM

Job description

Broad outline of the Role

• Responsible for driving day-to-day IT operations across Linux platforms (SUSE, Ubuntu, RedHat, CentOS). This is an operational role requiring proactive management of system stability, incident resolution, and support services. Guidance from senior engineers may be sought to ensure quality outcomes and adherence to best practices. .

Minimum Qualifications Experience

• Bachelors degree in Computer Science, IT, or related field, or equivalent experience.
• 3-4 years of hands-on experience managing Linux servers in enterprise environments.

Other Knowledge Skills

• Strong experience with system installation, configuration, and administration on Linux platforms (SUSE, Ubuntu, RedHat, CentOS).
• Good understanding of IT operational processes, monitoring tools, and troubleshooting methodologies.
• Basic scripting skills (Bash, Python, or Perl) for automation tasks.
• Knowledge of system security, patch management, and backups.
• Familiarity with virtualization (VMware, KVM) and cloud environments is a plus.

Key Responsibilities

• Manage and support Linux servers, ensuring high availability and performance.
• Identify, troubleshoot, and resolve technical issues promptly, escalating as necessary.
• Respond effectively to user requests and communicate technical information clearly.
• Install, upgrade, and configure hardware and software components to latest versions.
• Monitor and track system performance, helpdesk tickets, and operational metrics.
• Provide applications support for internal teams and business-critical applications.
• Generate reports related to ticketing, system health, and operational metrics.
• Conduct preliminary research, documentation, and analytics for ongoing operational improvements.
• Collaborate with internal IT teams to implement solutions and follow change management procedures.