Engineer - Infrastructure Services P 4A

Genpact; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Genpact is seeking an Engineer - Infrastructure Services to monitor and optimize IT infrastructure in a fast-moving, AI-powered environment. You will work across teams to deploy new technologies, ensure uptime, and enforce security controls while delivering reliable IT services for the organization.

The role emphasizes collaboration, documentation, and hands-on problem solving in a dynamic corporate setting, aligning with Genpact’s focus on digital innovation and scalable solutions.

Qualifications

• Bachelor-level degree in a related field or equivalent experience.
• Strong understanding of IT infrastructure and security best practices.
• Experience in cross-functional collaboration and incident response.

Responsibilities

• Monitor and manage IT infrastructure to ensure uptime and performance.
• Troubleshoot hardware and software issues to identify root causes and implement solutions.
• Perform regular system maintenance tasks, such as updates, backups, and patches.
• Collaborate with cross-functional teams to implement new technologies and improve existing systems.
• Create and maintain documentation for IT processes, procedures, and configurations.
• Implement and maintain security measures to protect systems and data from cyber threats.
• Provide technical support and assistance to end users on IT-related issues.

Skills

Agile Methodology

Cloud Computing

DevOps

Data Center Networks

Information Security Risk Management

IT Service Management (ITSM)

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Job description

Job Description:

Engineer - Infrastructure Services P

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Monitor and manage IT infrastructure to ensure uptime and performance;
• Troubleshoot hardware and software issues to identify root causes and implement solutions;
• Perform regular system maintenance tasks, such as updates, backups, and patches;
• Collaborate with cross-functional teams to implement new technologies and improve existing systems;
• Create and maintain documentation for IT processes, procedures, and configurations;
• Implement and maintain security measures to protect systems and data from cyber threats;
• Provide technical support and assistance to end users on IT-related issues.

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Database Management
• Bachelors - Information Systems
• Bachelors - Information Technology
• Bachelors - Network Engineering

Certifications

• AWS Certified Cloud Practitioner - Pluralsight
• AWS Certified Solutions Architect - Associate - Udemy
• Azure Solutions Architect Expert - Microsoft
• ITIL Foundation Certificate in IT Service Management - Axelos
• TECHBRIDGE - AWS CLOUD PRACTITIONER - Genpact

Required Skills

• Agile Methodology
• Agile Methodology
• Apache Cassandra
• BeyondTrust Privileged Access Management
• Citrix Virtual Apps
• Cloud Automation
• Cloud Computing
• Collaboration Tools
• Data Center Networks
• Data Loss Prevention (DLP)
• Design Thinking
• DevOps
• Email Security
• Encryption
• Endpoint Security
• Executive Presence
• Inclusion
• Information Security Risk Management
• Information Technology (IT) Infrastructure
• IT Database
• IT Service Management (ITSM)
• Local Area Network (LAN)
• Migration & Roadmap
• MongoDB (Platform)
• Network Services
• {+ 9 more}

Language

• English (Required)

Language Proficiency

• Proficient - C2

Job Type

Regular

Master Skill List

Infrastructure Services P

Remote Type

Office

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem shapers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.