Engineer - Infrastructure Services P 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Genpact in India seeks an IT Infrastructure specialist to monitor and manage enterprise IT environments, ensuring uptime and performance while delivering effective technical support to end users. The role involves security controls, incident response, and collaboration with cross-functional teams.

You will perform regular maintenance, document configurations, and help implement new technologies in an office setting in Haryana, Gurugram district.

Qualifications

• Bachelor’s degree in a relevant field (Engineering/IT)
• Experience with IT infrastructure and security best practices
• Familiarity with cloud platforms (AWS/Azure) and ITSM tools
• Ability to work with cross-functional teams and document processes

Responsibilities

• Monitor and manage IT infrastructure to ensure uptime and performance
• Troubleshoot hardware and software issues and identify root causes
• Perform regular system maintenance: updates, backups, patches
• Collaborate with teams to implement new technologies and improvements
• Create and maintain documentation for IT processes and configurations
• Implement security measures to protect systems and data
• Provide technical support to end users on IT issues

Skills

Agile Methodology

Cloud Computing

DevOps

IT Service Management

Network Engineering

Encryption

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

MongoDB

Citrix Virtual Apps

Azure

AWS

BeyondTrust

Job description

Job Description

• Monitor and manage IT infrastructure to ensure uptime and performance;
• Troubleshoot hardware and software issues to identify root causes and implement solutions;
• Perform regular system maintenance tasks, such as updates, backups, and patches;
• Collaborate with cross-functional teams to implement new technologies and improve existing systems;
• Create and maintain documentation for IT processes, procedures, and configurations;
• Implement and maintain security measures to protect systems and data from cyber threats;
• Provide technical support and assistance to end users on IT-related issues.

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Database Management
• Bachelors - Information Systems
• Bachelors - Information Technology
• Bachelors - Network Engineering

Certifications

• AWS Certified Cloud Practitioner - PluralsightPluralsight
• AWS Certified Solutions Architect - Associate - UdemyUdemy
• Azure Solutions Architect Expert - MicrosoftMicrosoft
• ITIL Foundation Certificate in IT Service Management - AxelosAxelos
• TECHBRIDGE - AWS CLOUD PRACTITIONER - GenpactGenpact

Required Skills

• Agile Methodology
• Agile Methodology
• Apache Cassandra
• BeyondTrust Privileged Access Management
• Citrix Virtual Apps
• Cloud Automation
• Cloud Computing
• Collaboration Tools
• Data Center Networks
• Data Loss Prevention (DLP)
• Design Thinking
• DevOps
• Email Security
• Encryption
• Endpoint Security
• Executive Presence
• Inclusion
• Information Security Risk Management
• Information Technology (IT) Infrastructure
• IT Database
• IT Service Management (ITSM)
• Local Area Network (LAN)
• Migration & Roadmap
• MongoDB (Platform)
• Network Services {+ 9 more}

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

Infrastructure Services P

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

• - Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• - Make an impact - Help global enterprises solve business challenges that matter
• - Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• - Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• - Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and