Engineer I - Java

3M HEALTHCARE; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Health insurance

Retirement programs

Travel perks

Parental leave

Job summary

3M HEALTHCARE in Bengaluru seeks an experienced Java application support specialist to provide L2/L3 support for Java-based back-office systems, monitor health, and drive production incident resolution.

You will collaborate with development teams, work in 2nd shifts, and participate in on-call coverage while applying root-cause analysis to implement permanent fixes. Strong PostgreSQL, AWS ROSA/EC2, and OpenShift expertise are required.

Qualifications

• Bachelor’s degree in technology with 5+ years in Java support or development.
• Strong Java 8+ skills and JVM knowledge.
• Spring Boot proficiency and microservices experience.
• PostgreSQL administration and performance tuning.
• AWS ROSA/EC2 experience.
• Experience with incident management and on-call rotations.

Responsibilities

• Provide L2/L3 application support for Java-based systems and troubleshoot production incidents.
• Monitor system health, performance metrics, and identify issues proactively.
• Perform root-cause analysis and implement permanent fixes for recurring issues.
• Maintain runbooks, knowledge base articles, and system documentation.
• Coordinate deployments with development teams and participate in on-call rotations.
• Support testing activities and validate fixes across environments.
• Assist in capacity planning and performance tuning initiatives.

Skills

Java 8+

Spring Boot

PostgreSQL

AWS ROSA/EC2

Linux/Unix

Incident management

CI/CD

REST APIs

Logging & debugging

Distributed systems

Education

Bachelor's degree in technology

Tools

PostgreSQL

Prometheus

Grafana

ELK Stack

Splunk

Docker

Kubernetes

OpenShift

Git/GitLab

CI/CD tools

Job description

Location: Bangalore, India

What You’ll Do

• Provide L2/L3 application support for Java-based GBT mid and back office systems
• Monitor system health, performance metrics, and proactively identify potential issues
• Troubleshoot and resolve production incidents, bugs, and performance bottlenecks
• Perform root cause analysis and implement permanent fixes for recurring issues
• Maintain system documentation, runbooks, and knowledge base articles
• Monitor applications deployed on AWS ROSA (Red Hat OpenShift Service on AWS) and EC2 instances
• Manage and optimize PostgreSQL database performance, queries, and maintenance tasks
• Support microservices architecture and inter-service communication troubleshooting
• Coordinate with development teams for application deployments and releases
• Participate in on-call rotation and provide 24/7 support coverage
• Implement bug fixes and minor enhancements using Java and Spring Boot
• Develop monitoring scripts, automation tools, and support utilities
• Collaborate with development teams on system improvements and optimization
• Support testing activities and validate fixes in various environments
• Assist in capacity planning and performance tuning initiatives

Qualifications

• Bachelor’s degree in technology with minimum 5 years of experience in Java application support or development
• Strong proficiency in Java 8+ and understanding of JVM internals
• Solid experience with Spring Boot framework and Spring ecosystem
• Hands‑on experience with PostgreSQL administration, query optimization, and troubleshooting
• Working knowledge of AWS cloud services, particularly EC2 and ROSA (Red Hat OpenShift Service on AWS)
• Understanding of microservices architecture and distributed systems troubleshooting
• Proven experience in application support, production incident management, and system monitoring
• Strong analytical and problem‑solving skills with attention to detail
• Experience with log analysis and debugging techniques
• Knowledge of Linux/Unix systems administration
• Experience in travel industry or TMC operations support and familiarity with additional AWS services (CloudWatch, RDS, Lambda, S3)
• Experience with monitoring tools (Prometheus, Grafana, ELK stack, Splunk) and knowledge of containerization technologies (Docker, Kubernetes/OpenShift)
• Understanding of CI/CD pipelines and deployment processes and experience with message queuing systems (RabbitMQ, Apache Kafka)
• ITIL framework knowledge and incident management processes and scripting skills (Shell, Python, or similar)
• Java 8+, Spring Boot, Spring Framework, PostgreSQL, Redis, RESTful APIs, AWS ROSA, EC2, Docker, OpenShift, Monitoring – CloudWatch, Prometheus, Grafana, Version Control: Git, GitLab/GitHub, Build Tools: Maven, Gradle
• Strong communication skills for incident coordination and stakeholder updates and ability to work under pressure and manage multiple priorities
• Customer service mindset with focus on business impact and collaborative approach to working with cross‑functional teams
• Continuous learning attitude and adaptability to new technologies and strong documentation and knowledge sharing practices

Work Schedule

Must be willing and able to work in 2nd shifts (3:00PMIST to 12:00AMIST) and occasional weekends as required. Must be willing to work from Bangalore office location minimum 3 days in a week. The candidate must be willing to work in App Support project.

Benefits

• Flexible benefits tailored to each country: health & wellness insurance, retirement programs, parental leave, adoption assistance, wellbeing resources.
• Travel perks: choice of deals from major travel providers on flights, hotels, cruises, and car rentals.

Equal Employment Opportunity

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. The company is committed to providing reasonable accommodation to qualified individuals with disabilities and complies with the LA County Fair Chance Ordinance.