Engagement Project Manager - Assistant Vice President

Citigroup Inc.; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Citi invites applications for Engagement Project Manager (AVP/C12) in Mumbai to lead inclusion and engagement initiatives across Asia, Australia, Middle East and Africa. The role requires coordinating with ERGs, governance teams and CHRO offices, driving budgets, and delivering strategic programs with measurable ROI.

The ideal candidate will have HR experience, strong analytics, and the ability to influence across a complex global matrix while leveraging AI responsibly.

Qualifications

• 3 to 7 years of HR experience required.
• 1) Strong written and verbal communication skills.
• 2) Proficiency in Microsoft Office, Excel and PowerPoint.
• 3) Ability to leverage AI is advantageous.
• 4) Ability to collaborate with global peers across time zones.
• 5) Excellent analytical skills with data interpretation.
• 6) Self-motivated and detail oriented.

Responsibilities

• Guide and partner with ERGs/ Citi Inclusion Networks on business planning and budget monitoring.

Skills

HR experience

Advanced Excel

Budgeting knowledge

Communication skills

Stakeholder management

Cross-timezone work

AI tooling familiarity

Education

Bachelor's degree

Master's degree preferred

Tools

MS Excel

PowerPoint

MS Office

Job description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. We have been doing it for more than 200 years and do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments, or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.

We are looking for a high caliber professional to join the Engagement Practice team as an Engagement Project Manager (AVP/C12) based in Mumbai. The incumbent will work with key internal and external stakeholders including senior leaders, co-chairs of employee resource groups (ERGs) and external thought leaders across Asia, Australia, Middle East and Africa.

We are committed to fostering an inclusive work environment. We drive seven inclusion dimensions: Women, Disability, Pride, Families Matter, Generations, Veterans and Social Mobility. Our aim is to ensure that everyone, regardless of their background, feels valued and empowered to contribute to our success.

The Engagement Project Manager is a strategic professional who stays abreast of developments within their own field and contributes to directional strategy by applying their expertise to craft relevant solutions for the franchise. They will be recognized as the subject matter expert (SME) for their coverage area which will include two or more of the dimensions of inclusion shared above as well as geographic/ business coverage and ownership for key external partnerships. The role requires basic commercial awareness, excellent communication, creative thinking, diplomacy skills and the ability to lead through influence to guide, and convince others, in particular colleagues outside of their immediate team.

Job Summary: Engagement Project Manager will play a pivotal role in advancing Citi's Engagement/Inclusion strategy. The incumbent will collaborate with various stakeholders to create and review business plans, measure progress, manage and monitor budgets, and ensure alignment with the bank’s strategic objectives and governance requirements. The incumbent will work closely with ERG/ Citi Inclusion Network Leaders, the Network Program Manager and Global Talent Management and Engagement team to ensure smooth governance. Additionally, they will need to partner with CHROs / Citi Country Officers and their teams for the geographies in their coverage areas.

Key Responsibilities:

• Guides and partners closely with the ERGs/ Citi Inclusion Networks on their business planning/ review, budget allocations/ monitoring and communications processes.
• Collaborate with the Global Engagement team and local ERGs/Citi Inclusion Networks to craft a meaningful strategy/ agree key priority for Citi Inclusion Networks in Asia, Australia, Middle East and Africa.
• Drive key Inclusion linked programs aimed at education, awareness, knowledge building, allyship, etc. across the Asia, Australia, Middle East and Africa.
• Partner with senior stakeholders who lead on the dimensions of Inclusion to drive a meaningful agenda in Asia, Australia, Middle East and Africa.
• Anchor and lead on Heritage Month Celebrations across Asia, Australia, Middle East and Africa.
• Responsible for Regulatory Reporting as needed in the coverage areas assigned.
• Analyzes and reports insights that inform leadership decisions, team priorities, and program execution.
• Engages and partners with relevant external SME organizations that can serve as thought partners and sources of Inclusion best practices, tools and resources.
• Design strategies, tools, programs to address Inclusion challenges and align with goals and benchmarks.
• Report generation for effective tracking and reporting on ROI of Inclusion programs and initiatives.
• Creates effective communication channels (example Quarterly Cluster level meetings) to drive engagement and action, in partnership with stakeholders.
• Partner with Talent Acquisition/ Early Career Programs / other HR disciples as needed to to inform Inclusion initiatives and progress for external benchmarking exercises, candidate self-ID initiatives and regulatory reporting.
• Leverages AI in a balanced manner to optimize solutions and increase efficiency.

Qualifications/ Skills:

• 3 to 7 years of relevant HR experience.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in Microsoft Office, with an emphasis on MS Excel and MS Power Point.
• Ability to leverage AI will be a real advantage.
• Ability and willingness to partner with global and cluster stakeholders across which involves working across several time-zones.
• Excellent analytical skills with the ability to interpret complex data and provide actionable insights.
• Self-motivated and detail oriented.
• Understanding budgeting and financial management principles is good to have.
• Strong organizational and project management skills will be an additional advantage.
• Excellent interpersonal skills, with the ability to work effectively across all levels of the organization and in a global team within.
• Ability to navigate a complex, matrixed, global organization will be an advantage
• Experience with/ exposure to/ passion for Inclusion initiatives is highly desirable.

Education:

• Bachelor's/University degree, Master's degree preferred.

Job Family Group:

Human Resources

Job Family:

Talent, Development, Learning & Engagement

Time Type:

Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.