Senior Vice President, Program Management Lead

Citi; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Access to extensive learning and development resources

Opportunities for community volunteerism

Job summary

A global banking institution in Bangalore is seeking a Senior Vice President, Program Management Lead. This role requires over 10 years of experience in program management, excellent interpersonal skills, and the ability to work with multiple stakeholders. Responsibilities include directing the creation of programs, ensuring alignment with business goals, and managing risks. This position offers opportunities for growth and impact within a large, global environment.

Qualifications

• 10+ years of experience in program management.
• Commitment to quality and attention to detail.
• Ability to influence and negotiate with stakeholders.

Responsibilities

• Support planning and coordination of program activities.
• Identify stakeholders and manage relationships.
• Direct the creation of programs aligned with business goals.
• Lead cross-functional discussions within programs.

Skills

Excellent interpersonal relationships

Critical thinking

Problem-solving skills

Education

Bachelor's/University degree or equivalent experience

Master's degree

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Program Management Lead (Internal Job Title: Program Management Senior Lead, C14) based in Bangalore, India.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Program Management Senior Lead is a strategic professional who closely follows the latest trends in the field and adapts them for application within the job and the business. Typically, a small number of people within the business provide the same level of expertise. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Identify stakeholders and key organizations and build and manage relationships.
• Direct the creation of multiple programs of work and manage their alignment to business goals.
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established programs of work.
• Work with stakeholders to ensure program scope definition meets business objectives.
• Work with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assist program team in negotiating for resources owned by other departments in order to ensure the program can be completed.
• Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Direct the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manage multiple teams or a functional area (depending on size of business).
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensure creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensure program plans meet business needs as described in the program initiation documents.
• Ensure all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensure funding has been approved for the program.
• Ensure all areas of the program are appropriately staffed.
• Ensure program commitment from those assigning resources.
• Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensure vendor performance is monitored and actions taken if performance warrants.
• Maintain appropriate staffing requirements to meet operational needs.
• Exercise shared responsibility for budget, policy formulation and planning.
• Evaluate subordinates’ performance and make recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Commitment to quality and attention to detail
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem‑solving skills
• Bachelor’s/University degree or equivalent experience, potentially master’s degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, access our Accessibility resources. View Citi’s EEO Policy Statement and the Know Your Rights poster.