Engagement Project Manager - Assistant Vice President

Citi; Mumbai; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Citi in Mumbai is seeking an Engagement Project Manager to advance its Inclusion strategy. You will collaborate with ERG leaders, draft and review business plans, monitor budgets, and ensure governance aligns with Citi's strategic objectives.

The role requires strong communication, cross‑functional partnering across time zones, and the ability to design and drive programs that educate, raise awareness, and empower colleagues across the Asia‑Pacific, Middle East and Africa regions.

Qualifications

• 3–7 years of relevant HR experience.
• Proficient in MS Excel and MS PowerPoint.
• Ability to leverage AI will be an advantage.
• Ability to partner with global stakeholders across multiple time zones.
• Excellent analytical skills and attention to detail.

Responsibilities

• Guides and partners with ERGs/Citi Inclusion Networks on budgeting and communications.
• Collaborate with Global Engagement team to craft strategy for Citi Inclusion Networks in Asia, Australia, Middle East and Africa.
• Drive inclusion programs focusing on education, awareness, and allyship.
• Partner with senior stakeholders leading Inclusion to advance the agenda regionally.
• Anchor heritage month celebrations across coverage areas.
• Report generation and ROI tracking for inclusion initiatives.
• Develop communication channels to drive engagement and action.

Skills

Communication skills

Cross-functional collaboration

Analytical skills

Budgeting basics

Time management

Stakeholder management

Global/time-zone collaboration

Education

Bachelor's/Master's degree

Tools

MS Excel

MS PowerPoint

Office Suite

AI awareness

Job description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. We have been doing it for more than 200 years and do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We are looking for a high caliber professional to join the Engagement Practice team as an Engagement Project Manager (AVP/C12) based in Mumbai. The incumbent will work with key internal and external stakeholders including senior leaders, co-chairs of employee resource groups (ERGs) and external thought leaders across Asia, Australia, Middle East and Africa.

We are committed to fostering an inclusive work environment. We drive seven inclusion dimensions: Women, Disability, Pride, Families Matter, Generations, Veterans and Social Mobility. Our aim is to ensure that everyone, regardless of their background, feels valued and empowered to contribute to our success.

The Engagement Project Manager is a strategic professional who stays abreast of developments within their own field and contributes to directional strategy by applying their expertise to craft relevant solutions for the franchise. They will be recognized as the subject matter expert (SME) for their coverage area which will include two or more of the dimensions of inclusion shared above as well as geographic/ business coverage and ownership for key external partnerships. The role requires basic commercial awareness, excellent communication, creative thinking, diplomacy skills and the ability to lead through influence to guide, and convince others, in particular colleagues outside of their immediate team.

Job Summary

Engagement Project Manager will play a pivotal role in advancing Citi’s Engagement/Inclusion strategy. The incumbent will collaborate with various stakeholders to create and review business plans, measure progress, manage and monitor budgets, and ensure alignment with the bank’s strategic objectives and governance requirements. The incumbent will work closely with ERG/ Citi Inclusion Network Leaders, the Network Program Manager and Global Talent Management and Engagement team to ensure smooth governance. Additionally, they will need to partner with CHROs / Citi Country Officers and their teams for the geographies in their coverage areas.

Key Responsibilities

• Guides and partners closely with the ERGs/ Citi Inclusion Networks on their business planning/ review, budget allocations/ monitoring and communications processes.
• Collaborate with the Global Engagement team and local ERGs/Citi Inclusion Networks to craft a meaningful strategy/ agree key priority for Citi Inclusion Networks in Asia, Australia, Middle East and Africa.
• Drive key Inclusion linked programs aimed at education, awareness, knowledge building, allyship, etc. across the Asia, Australia, Middle East and Africa.
• Partner with senior stakeholders who lead on the dimensions of Inclusion to drive a meaningful agenda in Asia, Australia, Middle East and Africa.
• Anchor and lead on Heritage Month Celebrations across Asia, Australia, Middle East and Africa.
• Responsible for Regulatory Reporting as needed in the coverage areas assigned.
• Analyzes and reports insights that inform leadership decisions, team priorities, and program execution.
• Engages and partners with relevant external SME organizations that can serve as thought partners and sources of Inclusion best practices, tools and resources.
• Design strategies, tools, programs to address Inclusion challenges and align with goals and benchmarks.
• Report generation for effective tracking and reporting on ROI of Inclusion programs and initiatives.
• Creates effective communication channels (example Quarterly Cluster level meetings) to drive engagement and action, in partnership with stakeholders.
• Partner with Talent Acquisition/ Early Career Programs / other HR disciples as needed to to inform Inclusion initiatives and progress for external benchmarking exercises, candidate self-ID initiatives and regulatory reporting.
• Leverages AI in a balanced manner to optimize solutions and increase efficiency.

Qualifications/ Skills

• 3 to 7 years of relevant HR experience.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in Microsoft Office, with an emphasis on MS Excel and MS Power Point.
• Ability to leverage AI will be a real advantage.
• Ability and willingness to partner with global and cluster stakeholders across which involves working across several time-zones.
• Excellent analytical skills with the ability to interpret complex data and provide actionable insights.
• Self-motivated and detail oriented.
• Understanding budgeting and financial management principles is good to have.
• Strong organizational and project management skills will be an additional advantage.
• Excellent interpersonal skills, with the ability to work effectively across all levels of the organization and in a global team within.
• Ability to navigate a complex, matrixed, global organization will be an advantage
• Experience with/ exposure to/ passion for Inclusion initiatives is highly desirable.

Education

• Bachelor’s/University degree, Master’s degree preferred.

Job Family Group

Human Resources

Job Family

Talent, Development, Learning & Engagement

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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