Energy Monitoring Systems - Senior Consultant

METRO Global Solution Center IN; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading energy solutions provider is seeking a Technical Operations Specialist in Pune, India, to manage and optimize energy monitoring meters and dataloggers. The role involves selecting and programming devices, coordinating installations, and troubleshooting technical issues. The ideal candidate will have over 5 years of experience in technical operations, strong problem-solving skills, and the ability to generate detailed reports. This position offers an opportunity to work on innovative energy monitoring solutions.

Qualifications

• 5+ years of experience in technical operations, particularly in managing energy monitoring systems.
• Experience with data management practices ensuring data quality.
• Strong problem-solving skills and ability to troubleshoot.

Responsibilities

• Select relevant meters and dataloggers for the monitoring system.
• Program selected meters and dataloggers appropriately.
• Coordinate physical installation in stores and infrastructure.
• Monitor availability and troubleshoot access issues.
• Generate and analyze reports on system performance.

Skills

Technical operations management

Energy monitoring systems

Problem-solving

Data management practices

Communication skills

Documentation skills

Job description

Job Description

We are looking for a highly skilled Technical Operations Specialist to manage and optimize our METRO Energy Monitoring Meters and Dataloggers. The role involves selecting relevant meters for electricity, water, gas, heat, or other commodities and dataloggers to transfer measured data to the METRO Energy Monitoring System (MEMS). Responsibilities include programming, software releases, data transfer, coordination and operation, user management, support and troubleshooting, report generation, documentation and development of new meter infrastructure.

Key Responsibilities

• Selection: select relevant meters and dataloggers in accordance with METRO devices and data security policies, and optimal costs, for the METRO Energy Monitoring System.
• Programming: program selected meters and dataloggers with conversion factors, IP addresses, etc.
• Installation: coordinate physical installation from external/local electrician in stores and electrical infrastructure.
• Operation: check availability of meters and dataloggers, clarify missing data, upload data imports to MEMS, organize regular meter exchange programs, and send programmed dataloggers to requested stores/depots.
• Monitoring: monitor availability of meters and dataloggers and organize troubleshooting for interrupted access.
• Troubleshooting: diagnose and resolve technical issues related to energy monitoring meters and data loggers to minimize downtime.
• Reports: generate and analyze reports on meter and datalogger availability, cuts or interruptions to achieve near 100% availability.
• Documentation: create and maintain comprehensive documentation for technical processes, systems, and procedures related to energy monitoring meters and dataloggers.
• Support: provide technical support to users, addressing concerns and resolving issues efficiently.
• New infrastructure development: develop new meter infrastructure via KI, networks, secondary sources, or new technologies.

Qualifications

• Overall 5+ years of experience.
• Proven experience in technical operations, particularly in managing energy monitoring systems.
• Knowledge of physical installation demand and modes.
• Experience with data management practices, ensuring data quality and adherence to naming conventions and data security.
• Excellent problem‑solving skills and ability to troubleshoot technical issues effectively.
• Knowledge of Building Management Systems and building automation.
• Strong communication and coordination skills to work with internal and external partners.
• Ability to develop and integrate IT systems to support energy monitoring initiatives.
• Strong documentation skills to maintain detailed technical records.
• Ability to work collaboratively with corporate IT, Technical Operations, and other departments.