End User Computing (EUC) Engineer Associate [T500-19371]

Best Buy™ India; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

A leading tech retailer is seeking an End User Computing Engineer Associate in Bengaluru. The role involves supporting various operating systems, delivering code features, and participating in production support. Candidates need relevant experience or education in IT/Computer Science and strong problem-solving skills. This full-time role operates under a hybrid model, requiring office presence three days a week.

Qualifications

• Relevant experience with a bachelor’s degree, associate’s degree or equivalent.
• Experience supporting various operating systems and devices.
• Ability to work independently with limited supervision.

Responsibilities

• Improve knowledge of core concepts related to the position.
• Deliver small code features and ensure quality delivery.
• Participate in production support situations.

Skills

Windows support

macOS support

Linux support

iOS support

Android support

Problem-solving

Customer service

Education

Bachelor's degree in IT, Computer Science, Engineering, or related field

Tools

PowerShell

Bash

Python

Job description

End User Computing (EUC) Engineer Associate [T500-19371]

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Responsibilities

• Improving knowledge and understanding of core concepts
• Deliver small code features, system components or platforms.
• Ensure quality delivery of features and systems.
• Continual learning and awareness of industry trends
• Participates in production support situations.

Requirements

• Relevant experience with a bachelor’s degree, associate’s degree or Coding Bootcamp/Code School OR equivalent relevant professional experience
• Experience supporting Windows, macOS, Linux and mobile (iOS & Android) devices
• Experience supporting operating system platforms
• Ability to work with limited supervision and independently

Preferred Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or related field
• Understanding of Windows, macOS and mobile device management and related operating system platforms
• Experience with scripting languages such as PowerShell, Bash, or Python
• Strong problem-solving skills and attention to detail
• Proven ability to manage multiple tasks and projects simultaneously
• Excellent customer service skills and the ability to work well with a diverse team

About Best Buy

Best Buy India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

Location and work model

This position is based in Bengaluru.

Best Buy India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.

As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.

All employees at Best Buy India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Engineering

Industries

• Retail