Employee Relations Manager

Infosys; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Infosys Bengaluru is seeking an experienced Employee Relations specialist to manage end-to-end grievance resolution and conduct workplace investigations. You will neutralize conflicts and ensure fair outcomes.

You will partner with business leaders, HR stakeholders, and employees to drive preventive actions, maintain audit-ready records, and uphold governance, risk, and confidentiality standards in a fast-paced corporate environment.

Qualifications

• Employee relations and workplace investigation experience.
• Strong interviewing, listening, and fact-finding skills.
• Conflict resolution, mediation, and stakeholder facilitation capabilities.
• Analytical thinking and problem-solving ability.
• Strong Interpersonal Skills.
• Resilience and Composure.
• Effective verbal and written communication skills.
• High standards of confidentiality, integrity, neutrality, and professional judgment.

Responsibilities

• Manage end-to-end employee grievance resolution.
• Conduct workplace investigations and neutral fact-finding reviews.
• Ensure adherence to governance, risk, compliance, and process standards.
• Partner with business leaders, HR stakeholders, and employees to facilitate fair and timely resolution of concerns.
• Drive employee relations interventions and preventive actions based on grievance trends.
• Maintain case documentation, governance reports, dashboards, and audit-ready records.

Skills

Employee relations

Investigations

Grievance handling

Interviewing

Fact-finding

Conflict resolution

Stakeholder management

Analytical thinking

Communication skills

Confidentiality

Professional judgment

Job description

• Manage end-to-end employee grievance resolution
• Conduct workplace investigations and neutral fact-finding reviews.
• Ensure adherence to governance, risk, compliance, and process standards.
• Partner with business leaders, HR stakeholders, and employees to facilitate fair and timely resolution of concerns.
• Drive employee relations interventions and preventive actions based on grievance trends.
• Maintain case documentation, governance reports, dashboards, and audit-ready records.
• Employee Relations and workplace investigation experience.
• Strong interviewing, listening, and fact-finding skills.
• Conflict resolution, mediation, and stakeholder facilitation capabilities.
• Analytical thinking and problem-solving ability.
• Strong Interpersonal Skills
• Resilience and Composure
• Effective verbal and written communication skills.
• High standards of confidentiality, integrity, neutrality, and professional judgment.